Puzan Bhusal
IT Service HelpDesk Technician
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About
I am a proactive Network and System Administrator with hands-on experience in managing computer systems, servers, and networks. Skilled in Windows, Linux, virtualization, and cybersecurity tools, I ensure systems are secure, reliable, and optimized. I enjoy troubleshooting technical challenges, implementing efficient solutions, and continuously learning to stay updated in the ever-evolving IT landscape.
Experience
Experienced IT professional with a background in network and system administration, specializing in troubleshooting, system maintenance, and user support. Proficient in Windows, Linux, and virtualization environments, with hands-on experience in Active Directory, account management, and enterprise software updates. Skilled in diagnosing and resolving hardware, software, and network issues while ensuring system security and reliability.
Strong communicator focused on providing efficient technical support and maintaining seamless IT operations.
Education
Graduate Certificate in International Business Management - Cambrian College | 2024
Graduate Certificate in Cyber Security - Durham College | 2023
Bachelor of Computer Science and Engineering - Bangalore Technological Institute (BTI) Affiliated to Visvesvaraya Technological University (VTU) | 2019
Higher Secondary Education Certificate - Kathmandu Bernhardt College | 2014
School Leaving Graduate Certificate - Paramount Higher Secondary School | 2012
