Executive Assistant (AS-04) - Department of Justice/Department of Fisheries and Oceans Canada, Legal Service's Unit
(2025-07)
- Providing administrative support to Manager and Senior Counsel and teams (Oceans and Commercial)
- Providing back up support to the Executive Assistant to the Senior General Counsel
- Planning and Coordinating logistics for senior level meetings
- Using, updating, and maintaining the legal database (LEX)
- Managing Outlook calendars, including addressing scheduling conflicts in a timely manner
- Handling matters independently and taking appropriate actions to set and meet deadlines
- Working in conjunction with my role as correspondance officer
Document Control and Administrative Officer (AS-02) - Department of Justice/Department of Fisheries and Oceans Canada, Legal Service's Unit
(2022-11)
- Provide support to 60 Legal Counsel members and the Senior General Counsel and Head, Legal Services
- Analyze incoming legal documentation and triage to the appropriate Legal unit for review
- Closely track project timelines, milestones and deliverable to ensure timely completion
- Maintain accurate and updated documentation of organization procedures
- Adheres to security procedures for the classification, handling and storage of sensitive materials
- Verifies status and extension requests as needed
- Maintain filing system to ensure all Legal documentation is filed securely
- Training new administrative hires
- Uses GCCMS (Government of Canada Correspondence Management System) to create/track dockets
- Manages Excel tracking sheet for all incoming and outgoing documents
Executive Assistant (AS-02) - Department of Fisheries and Oceans Canada, Deputy Minister's Office
(2020-02 - 2022-11)
- Supports the Deputy Minister by tasking emails to the sectors and regions
- Processing incoming correspondence and briefing materials and triaging for urgent routing as appropriate
- Packages incoming requests for the Deputy Minister's Signature or Information and maintain records and copies of all official documents and attachments
- Ensures client follow-up and close-out within established service standards
- Reviews and edits documents in accordance with standard procedures
- Verifies status and extension requests as needed
- Maintains accurate records in both the correspondence system and Outlook email
- Adheres to security procedures for the classification, handling and storage of sensitive materials
- Uses GCCMS (Government of Canada Correspondence Management System) to create/track dockets
- Files documents using EKME (Electronic Knowledge Management Environment Filing System)
- Manages Excel tracking sheet for all incoming and outgoing documents
Administrative Assistant (AS-01) - Department of Fisheries and Oceans Canada, Senior Management for Science Sector
(2018-05 - 2020-01)
- Supported Director in tracking O&M (Operating and Material expenditures)
- Processed financial commitments and decommitments in a timely manner for financial reports
- Created a spreadsheet to track O&M for the Branch
- Processed credit card transactions, reconciled credit card statements and packaged monthly reports for Director approval
- Supported Director in tracking and implementing HR (Human Resources) actions
- Assisted Director's Travel by obtaining approval, booking travel and processing claims using online HRG (Hogg Robinson Group) travel tool
- Entered travel requests for all staff into the CFTS (Conference and Foreign Travel System)
- Completed ergonomic assessments for all staff
- Set up new staff with offices, laptops, phones, monitors, etc.
- Prepared contracts and invoices (obtained security requirements, statement of work from the supplier, requisitions, and entered data into financial system for PO, purchase order)
- Filled POs (purchase orders) and associated coding to be entered and tracked in a timely manner
- Used the ABACUS Financial System for paying invoices, creating POs and Contracts
- Completed ATIP (Access to Information and Privacy) Quarterly reports on Contracts as well as G&Cs (Grants and Contributions)
- Processed IT (Information Technology) requests for issues with programs, computers, cell phones, etc.
- Managed BF (Bring Forward) tracking system for Director review
- Used GCCMS (Government of Canada Correspondence Management System) to create/track dockets
- Files documents using EKME (Electronic Knowledge Management Environment Filing System)
- Searches for dockets and provided updates to staff/senior management
Passenger Service Agent - Ottawa International Airport (YOW)
(2019-10 - 2020-04)
- Inspected and verified passengers documentation
- Issued boarding passes
- Managed passenger baggage processing including handling and fee calculation, if applicable
- Made public address announcements as required
- Produced work related documentation as required
- Prepared aircraft for flight by using checklist to ensure all safety guidelines had been met
Personal Banking Associate - Alterna Savings
(2017-11 - 2018-05)
Provided education and advised client members for transactional banking needs, such as opening accounts, initiating retirement planning, and processing Visa applications, and complex investment (e.g., term deposits, mutual funds, TSFAs) and credit lending situations. Maximized growth and retention, contributing to overall Branch goals; led and actively partook in branch meetings, sales initiatives and campaigns. Maintained a solid working knowledge and understanding of all products and services offered and kept up-to-date with procedural changes for new accounts, investments, loans and mortgages.
Remained compliance with anti-money laundering guidelines and other compliance and regulatory guidelines.
Member Service Representative/Supervisor - Alterna Savings
(2017-07 - 2017-11)
Carried out monetary transactions, such as deposits, withdrawals, bill payments, account information changes, personalized cheque orders, plans, direct deposits and withdrawals, certified cheques, drafts and money orders, automatic transfers, and account statements. Advised and assisted members in selecting and optimizing their use of various available financial tools, fostering autonomy and promoting automation, such as ATMs, Internet and telephone, and mobile services. Listened to members' and customers' needs in order to ensure their full satisfaction and identified sales opportunities, and, when appropriate, referred them to individuals who could meet their needs.
Contributed to sales growth by taking part in various solicitation and referral activities; ensured all activities were completed in a timely fashion and in accordance with prescribed quality standards. Maintained security of transactions and operations in accordance with policies, practices and standards; executed transactions, cash management (including balancing), and security/risk management procedures.
