Rajpreet Kaur

Key Holder with extensive experience in retail, cash handling and customer service. Proven track of maintaining accuracy in transactions. Enhanced store operations through effective sales strategies and exceptional customer service. Strong problem-solving, leadership, time management and team collaboration skills.

Post office clerk - Canada Post - Regina, SK

(2025-07)

• Sell stamps, prepaid envelopes, and other postal products.
• Assist customers with questions and provide information on shipping, receiving, drop off, returns PO Box and other mailing services.
• Process money orders and handle cash transactions, including balancing the cash drawer.
• Help customers with forms, such as mail forwarding and change of address and mail holds.
• Sort and scan parcels according to their destination.

Key holder - Warehouse One - Regina, SK

(2025-01 - 2025-07)

Ensured store was opened and closed in a timely manner according to company policies.

• Reconciled daily sales receipts against cash drawer for accuracy.
• Provided customer service including cashiering, merchandising and restocking shelves.

Cashier & Merchandiser - Shoppers Drug Mart - Regina, SK

(2024-07)

• Followed company security procedures for handling large sums of money.
• Answered customer inquiries in store and on call.
• Stocked shelves with merchandise when needed.
• Responded to customer inquiries about winning numbers and other game information.
• Ensured lottery tickets and supplies were adequately stocked in the store.
• Resolve returns, refunds, and transaction issues.
• Count money in cash drawers at beginning and end of the shift.

Food Service Supervisor - Tim Horton's - Regina, SK

(2019-10 - 2023-10)

• Provided warm and welcoming service to all customers.
• Resolved customer queries and complaints efficiently.
• Ensured all products met customer expectations.
• Cleaned and restocked workstations regularly.
• Maintained health and food safety standards from storage to delivery.

Cashier, Merchandiser & Baker - Jas superstore - Brampton, ON

(2019-06 - 2019-10)

• Operated cash registers to process payments for goods and services.
• Processed credit card transactions accurately and efficiently.
• Adhered to company policies concerning returns, exchanges, and refunds.
• Provided feedback from customers regarding product selection, display, and pricing.
• Coordinated promotional events such as special sales or clearance items.
• Help bakers to prepare the bakery goods.

Sorter & Processor - DB Schenker warehouse - Brampton, Canada

(2018-04 - 2018-08)

By ITS Company

• Worked as a sorter and processor in the shoes and clothes department.
• Labeling as well as scanning of the items.

Educational Technology and Instructional Design - Lambton College of Art and Technology (2019-01 - 2019-01)

Bachelor of Education (B. Ed) - D.A.V College for women (2013-01 - 2013-01)

B.Sc. Medical - SR. Government College for women (2012-01 - 2012-01)