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Ram Patel

Ram Patel

Customer service and Pharmacist

Talent
Thunder Bay, OntarioMember since May 3, 2023
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About

Adaptable, flexible and analytical with a keen eye for details; adept at synthesizing and utilizing information to achieve overall objectives. Highly organized and independent;

capable of coordinating tasks to complete projects on time and with creativity. A skilled communicator, able to maintain cultural sensitivity, builds connections with people of various groups, and fosters teamwork. A high-energy, self-assured professional with a contagious love of technology. A capable and effective leader, skilled in enlisting the support of all team members in aligning with projects and organizational goals.

Experience

Pharmacist [ Metro Chemist & Super Store ] | India

Jan 2021 – Mar 2023

  • Primarily responsible for Prescription Filling, Customer Service, Inventory Management & Sales and Cold Chain Management.
  • Verify medication details, manage calls, and store drugs securely. Check received items before inventory input and track expired medications.
  • Inspect all items daily and create order slips for stock-outs. Record and file purchase invoices and manage inventory. Monitor out-of-stock items, update inventory accordingly and ensure proper medication management. Ensure accurate medication distribution based on prescriptions while adhering to regulatory laws and promoting OTC drugs. Continuously strive to increase OTC drug sales and proper medication management.
  • Monitor drug purchases and sales, and patient counselling. Maintain compliance with pharmaceutical regulatory laws.

On-Floor Assistant & Customer Service [ D-Mart ] | India

Nov 2019 - Dec 2020

  • Greeting customers politely and professionally, with queries regarding goods and services and raised difficulties being resolved as needed quickly and satisfactorily.
  • Operating efficiently and accurately processed cash and credit card transactions using the POS system.
  • Generated daily sales reports and deposits, and at the end of the shift, balanced the cash drawer.
  • Keeping shelves stocked with goods, refilling, ordering, stocking, and maintaining product shelves.
  • Set up displays and kept the checkout area clean and organised.

Education

Health Administration and Leadership

| Confederation College Expected Graduation: December 2023

Bachelor of Pharmacy

| Gujarat Technological University : June 2019

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