Ramson Kevin

Results-focused supervisor with experience overseeing club floor operations, monitoring staff performance and resources, supporting compliance with company policies, and sourcing clients to increase patronage. A practical problem-solver committed to customer satisfaction, smooth daily operations, and helping the business achieve its sales targets. Seeking to apply transferable leadership and operational skills in a supervisory role.

Floor Supervisor at Mr. Chacha (2025 – 2026)

• Oversaw day-to-day floor operations to help ensure the club ran smoothly and maintained a high standard of service.
• Monitored staff performance and use of resources, encouraging compliance with company policies and operating procedures.
• Supported customer satisfaction by helping address operational issues and maintaining an orderly service environment.
• Sourced and engaged potential clients to encourage visits and improve customer patronage.
• Contributed to improved sales performance after joining, helping revive sales that had previously been dormant.
• Used problem-solving and team coordination to support business goals and daily operational targets.

Certificate in Journalism – Elgon View College (2016 – 2016)