Rania M’poué

Organized, client-service-oriented professional with a degree in political science and public administration from the University of Ottawa.

Experience in activity coordination, administrative management, client communication, and file tracking. Recognized for professionalism, ability to manage multiple priorities simultaneously, and ease working in dynamic environments.

EDUCATIONAL PROGRAMS ASSISTANT - La Coccinelle - Ottawa

(2021-01 - 2023-12)

• Supervised and facilitated groups of 10 to 20 children per session, ensuring adherence to the program and participant safety.
• Primary point of contact for more than 30 families: daily communication, personalized follow-up, and management of parental concerns.
• Maintained attendance records and participants' administrative files with thoroughness.
• Regularly drafted activity reports, meeting minutes, and management follow-ups.
• Coordinated the planning and logistics of educational and recreational activities.
• Handled unexpected situations calmly and efficiently, preserving a professional and welcoming environment.

PUBLIC POLICY RESEARCH VOLUNTEER - TFYIP

(2024-11)

• Conducted rigorous documentary research and synthesized information to support team deliverables.
• Drafted analytical briefs, summaries, and reports with precision and clarity.
• Coordinated communication within a virtual international team across different time zones.

COMMUNITY SUPPORT VOLUNTEER - Centre Espoir Sophie

(2024-09 - 2025-02)

• Welcomed and guided participants, ensuring a warm and professional client experience.
• Provided attentive support to individuals from diverse backgrounds, with empathy and discretion.
• Contributed to maintaining an inclusive and caring environment in accordance with the organization's standards.

Master's - Administrative Sciences – International Cooperation and Humanitarian Action - Université Laval (2026-09)

Bachelor's - Political Science and Public Administration - Université d'Ottawa (2024-01)