Reddy Gautham

Possess over 14+ years of IT industry experience encompassing a wide range of skill set and roles with most of the work focused on the Banking, Telecom and health care domain.

Experience in SDLC (Software Development Life Cycle) that includes Requirements Analysis, Design, Coding, Testing, Implementation, Maintenance with methodologies like Waterfall Model and Agile Methodology. Expertise on Core Java Technologies like Multithreading, Collections and Exception handling mechanisms.

Experience in implementing SOA (Service Oriented Architecture) using Web Services (SOAP, WSDL, Restful, and JAX-WS) and REST Services. Experienced in creating the reports, send reports and details to stakeholders. Experienced in working on vulnerabilities reported by Vulnerability team.

Experience with the ORM tool Hibernate involving Connection pooling, Mappings, Transaction Management, HQL (Hibernate Query Language). Observability & Monitoring production alerts and actioning as required using Dynatrace, Akamai and catchpoint. Designed, developed, and implemented several Java/J2EE projects/frameworks like Java, J2EE, SOA, Hibernate, Spring boot, Micro services, RESTful and JSON, JSP, JSTL, JavaScript, CSS, Angular, React Js.

Expertise in ITIL processes such as Incident, Problem, Change and Release Management.

Experience in documenting knowledge articles related to outstanding product defects and workarounds using Service now and Confluence.

Experience with CI/CD pipelines and DevOps automation using Jenkins, IBM UCD, PCF, Ansible, JIRA, OCP.

Experience with AI tools Such as Copilot.

Experience with agile development methodology. Conducting end-to-end data and business processes analysis of BMO AML environment for migration to IBM Netezza from IBM DB2. Developing and automating business needs using IBM AIX UNIX shell Scripting, Power Shell scripts and enhance IBM DB2 Stored Procedures as a part of project.

Senior IT Support Analyst at Royal Bank of Canada (2024-06 – Present)

Worked as Senior IT Support Analyst for RBC Wealth Management Applications (Both Web and Mobile). Day to day activity includes resolving Application related issues PCF, OCP, PCF to OCP Migration, Linux, Windows, Shell Scripting, Unix, and IBM UCD/cloud (Deployments /Trouble shooting), Hydra, Ansible, Akamai, AutoSys, Angular JS 2.0, Windows Schedular, Kafka Data loading, ESP Jobs, Dynatrace, Azure, Tibco, Azure Data Factory, Hadoop, PagerDuty, catchpoint, Cyber Security, SRE Activities and ITIL 4 Practices like Service now tickets resolution raised by users, working closely with the business owners to understand new requirements, and coordinating with Dev team on the new requirements.

• Involved in Development of Business-logic using Spring boot, Scheduler.
• Monitor the application performance in Dynatrace and Splunk
• Experienced in working on vulnerabilities reported by Vulnerability team.
• Worked on Disaster Recovery Documentation and mentoring the team on DR exercise activities.
• Involved in automating several manual tasks in production environment using AI tools Copilot.
• Mentoring the team on handling P1 and P2 critical outages.
• Established effective communication channels with stakeholders to gather requirements, provide updates, and address concerns promptly.
• Onboarding, Configuring, and maintaining APIs in Apigee
• Worked on creation, optimization, and execution of PLSQL scripts.

Java Production Support Lead at Capgemini Canada Limited (2022-08 – 2023-05)

End Client: RBC (Canada). Worked as point of contact as an Application Support lead for BFS Applications and Equity Derivatives (NIS, ZMN0, AB11). Day to day activity includes resolving Application related issues Linux, Windows, Shell Scripting, Unix, and IBM UCD/cloud (Deployments /Trouble shooting), Ansible, Akamai, AutoSys, VB.Net, Angular JS 2.0, OCP, ESP Jobs, Dynatrace, Azure, Tibco, Azure Data Factory, Hadoop, Pager Duty, catchpoint, Cyber Security and ITIL 4 Practices like Service now tickets resolution raised by users, working closely with the business owners to understand new requirements, and coordinating with Dev team on the new requirements.

• Worked on PCF to OCP Migration for NIS, C600, ZMN0 and AB11 Applications.
• Involved in developing Restful API's using spring boot.
• Experienced in working on vulnerabilities reported by Vulnerability team.
• Involved in SEV 1,2 high priority issues and RCA's (root cause analysis).
• Involved in Development of Business-logic using Spring boot, Angular 11 and Scheduler.
• Monitor the application performance in Dynatrace and Splunk
• Onboarding, Configuring, and maintaining APIs.
• Worked on creation, optimization, and execution of PLSQL scripts.
• Work on tasks related to Risk and Controls framework development and BAU assessments, Ensure the Bank policies are applied, and all teams comply to same
• Conducted root cause analysis to resolve trade discrepancies and effectively communicated with counterparties to rectify settlement issues.
• Maintained and updated trade databases, ensuring accurate and up-to-date trade records.
• Involved in documenting knowledge articles related to outstanding product defects and workarounds.

AML Java Application Support Analyst at IBM (2018-01 – 2022-07)

End Client: Bank of Montreal. Worked as point of contact as a Senior Production Support Lead for LCTR, AML, Capital Marketing Applications, Equity Derivatives, Commodities and Trading Applications. Involved in Resolving Java, C# and Security Application related issues as L2-L3 using Linux, Windows, Application Administration, Unix and IBM UCD/cloud (Deployments /Trouble shooting), Ansible, Hadoop, AutoSys, Tibco, Firewall, DoS Protection, Tibco, Web Application Firewall, IP/Geo Firewall, GCP, PCF, Azure, ESP Jobs, Dynatrace, catchpoint, Cyber Security, Microsoft Office Suite, Shell Scripting and ITIL 4 Practices like Service now tickets resolution raised by users, working closely with the business owners to understand new requirements and coordinating with Dev team on the new requirements.

• Experienced in working on vulnerabilities reported by Vulnerability team.
• Adhered to ITIL processes such as Incident, Problem, Change and Release Management, Involved in Creating/documenting Change tickets and representing the CRs in CAB Meetings.
• On a Day-to-Day basis, involved in documenting knowledge articles related to outstanding product defects and workarounds using Service now and Confluence.
• Contributed towards building microservices architecture-based applications that resulted in improved scalability, maintainability, and fault tolerance.
• Designed and developed analytical data structures.
• Involved in Querying data from multiple databases such as Oracle 19 c and SQL server 2019.
• Used Jira for Defect tracking and creating user stories.
• Monitoring production alerts and actioning as required using Dynatrace and Akamai.
• Incorporated continuous integration tools such as Jenkins or GitLab CI/CD pipelines for streamlined code deployment and version control management.
• Experience in creating test cases using JUnit.
• Solved complex technical problems by leveraging deep knowledge of Java frameworks and libraries such as Spring Boot and Hibernate ORM
• Hands on experience in implementing transfer solutions using SFTP, FTPS and LFTP protocols.
• Involved in Development of Business-logic using Spring boot and Scheduler.
• As part of vulnerability management, involved in working with company Security policies and Standards.
• Involved in creation, optimization, and execution of PLSQL scripts.
• Actively involved in releases and release coordination activities.
• Experience in working with stakeholders on migration of data from IBM CMOD to the AWS.

Application Developer at IBM (2015-01 – 2017-12)

Client: AT & T

• Involved in creating the multiple Business web services like User Management, User Inquiry, Customer Inquiry and Customer Coverage.
• Worked on End-to-End development which includes creation of the database structure, coding the services layer methods, building the User Interface.
• Worked on GIT Repository, Rest Client and Postman Testing tool.
• Implemented procedures for measurement and optimization of performance of new and current systems.
• Involved in designing and developing a

Bachelor in Electronics and communication – Sri Venkateshwara College of Engineering (2011)