Sales Supervisor - London Drugs Penticton - Penticton
(2023-03)
- Responsible for running departments
- Planning and organizing weekly flyers
- Resolving customer issues/Problem solving
- Responsible to assign duties to aisle staff
- Responsible for opening and closing the store
- Daily Cash and safe counts/Cashier responsibilities
- Creating good customer experiences
- Daily email communications with staff
Former Department manager / Associate in Meat department - Wal-Mart Penticton - Penticton
(2011-11 - 2022-11)
- Former Department manager / Associate in Meat department
- Customer Experience Associate
- Stock shelves
- Rotate consumable products according to expiry dates
- Ensured accurate product scanning
- Cashier, responsible for daily float accuracy
- Set displays up and feature tracking products
Zone Captain - Kidney Foundation - Penticton
(2012-01 - 2014-02)
- Zone Captain for area in Penticton
- Dealing with volunteers and assigning routes
- Collection of funds at the end of the campaign
- Recruited volunteers for the Kidney Foundation fundraiser
- Excellent telephone skills in recruiting volunteers
Call Center Operator - Phone Factory Reconnect - Penticton BC
(2007 - 2010)
- Ability to speak and type simultaneously on a keyboard
- Excellent computer navigation skills
- Experience working in an office environment
- Experienced in using computers to input, manipulate and retrieve data
- Excellent telephone skills in dealing with clients
- Experience in using Quickbooks, invoice, processing credit card payments
- Collection duties, calling clients to make payment arrangements
Bilingual call center operator - Telerx - Penticton BC
(2005-01 - 2006-12)
- Bilingual call center operator for Kraft Canada
- 5 years' experience in customer telephone operator skills
- Ability to talk and type simultaneously on a keyboard
- Excellent computer navigation skills
- Experience working in an office environment
- Experienced in using computers to input, manipulate and retrieve data
Call Center operator - Excell Services - Penticton BC
(2002-01 - 2005-12)
- Call Center operator for the United States
- 3 years' experience in customer telephone operator skills
- Ability to talk and type simultaneously on a keyboard
- Excellent computer navigation skills
- Experience working in an office environment
- Experience in using office equipment
- Experienced in using computers to input, manipulate and retrieve data
- excellent telephone skills in dealing with clients
Cashier / Customer Service Clerk - Kettle Valley Steam Railway - Summerland BC
(1995-01 - 1995-12)
- Cashier
- Customer Service Clerk
- Stock shelves
Front desk clerk - Jubilee & Rochester Motel - Penticton BC
(1990-01 - 1991-12)
- Front desk clerk
- Check in, check out clients
