Rhoda Blanchard

Responsible for running departments Planning and organizing weekly flyers Resolving customer issues/Problem solving

Sales Supervisor - London Drugs Penticton - Penticton

(2023-03)

• Responsible for running departments
• Planning and organizing weekly flyers
• Resolving customer issues/Problem solving
• Responsible to assign duties to aisle staff
• Responsible for opening and closing the store
• Daily Cash and safe counts/Cashier responsibilities
• Creating good customer experiences
• Daily email communications with staff

Former Department manager / Associate in Meat department - Wal-Mart Penticton - Penticton

(2011-11 - 2022-11)

• Former Department manager / Associate in Meat department
• Customer Experience Associate
• Stock shelves
• Rotate consumable products according to expiry dates
• Ensured accurate product scanning
• Cashier, responsible for daily float accuracy
• Set displays up and feature tracking products

Zone Captain - Kidney Foundation - Penticton

(2012-01 - 2014-02)

• Zone Captain for area in Penticton
• Dealing with volunteers and assigning routes
• Collection of funds at the end of the campaign
• Recruited volunteers for the Kidney Foundation fundraiser
• Excellent telephone skills in recruiting volunteers

Call Center Operator - Phone Factory Reconnect - Penticton BC

(2007 - 2010)

• Ability to speak and type simultaneously on a keyboard
• Excellent computer navigation skills
• Experience working in an office environment
• Experienced in using computers to input, manipulate and retrieve data
• Excellent telephone skills in dealing with clients
• Experience in using Quickbooks, invoice, processing credit card payments
• Collection duties, calling clients to make payment arrangements

Bilingual call center operator - Telerx - Penticton BC

(2005-01 - 2006-12)

• Bilingual call center operator for Kraft Canada
• 5 years' experience in customer telephone operator skills
• Ability to talk and type simultaneously on a keyboard
• Excellent computer navigation skills
• Experience working in an office environment
• Experienced in using computers to input, manipulate and retrieve data

Call Center operator - Excell Services - Penticton BC

(2002-01 - 2005-12)

• Call Center operator for the United States
• 3 years' experience in customer telephone operator skills
• Ability to talk and type simultaneously on a keyboard
• Excellent computer navigation skills
• Experience working in an office environment
• Experience in using office equipment
• Experienced in using computers to input, manipulate and retrieve data
• excellent telephone skills in dealing with clients

Cashier / Customer Service Clerk - Kettle Valley Steam Railway - Summerland BC

(1995-01 - 1995-12)

• Cashier
• Customer Service Clerk
• Stock shelves

Front desk clerk - Jubilee & Rochester Motel - Penticton BC

(1990-01 - 1991-12)

• Front desk clerk
• Check in, check out clients