Richelle Clemente

In the last 12 years, I've been fortunate to immerse myself in various facets of business, honing my skills in Supply Chain, Logistics, Data Processing, Sales, Marketing, and General Accounting. I am thriving as a Logistics Coordinator at Echo Green Marketing. My role involves overseeing the distribution of goods, as well as coordinating deliveries with multiple suppliers.

Prior to this, I had a fulfilling stint as a Sales Associate at Synnex Corporation, specifically handling the Microsoft Account. My responsibilities included generating quotes for Microsoft Volume Licensing, managing anniversary orders for Microsoft customers, and advising them on the most suitable licensing options.

I also had the privilege of working as an Associate Sales Representative at Ingram Micro, where I focused on Small and Medium-sized businesses. Here, I got to manage customer databases, ensuring that all contact information, billing, shipping details, and stock records were up-to-date. Negotiating prices between vendors and customers was a crucial part of my role, facilitating smooth transactions and successful deals. I also reached out to dormant customers, provided pricing quotes to potential clients, and maintained strong customer relationships through exceptional service.

My international experience in Dubai as a Junior Accountant and Marketing Executive expanded my horizons. I handled diverse customers across the Middle East, preparing quotes and orders, tracking shipments, and engaging in price negotiations. Additionally, I proactively reached out to prospective clients, introducing our product offerings, and scheduling meetings with our marketing manager.

My journey began in non-voice support roles related to General Accounting, Accounts Payable, and Receivables, starting with Shell Shared Services and leading up to my initial role at Panasonic Phils. These experiences have equipped me with a well-rounded skill set and a deep understanding of various business functions.

* Logistics ASSOCIATE| Echo Green Marketing |Philippines

March 2020 - March 2022

• Oversaw end-to-end supply chain operations, including storage, distribution, and order fulfillment, optimizing processes for efficiency resulting in 7% reduction in lead times.
• Optimized warehouse operations by implementing lean principles and reducing inventory carrying costs by 30%.
• Sourced and evaluated logistics and warehouse partners, negotiating favourable terms, and reducing costs by 10%.

* Sales Associate - Microsoft Account| Concentrix Philippines| Philippines

April 2019 - December 2019

• Coordinated with sales representatives to process and execute 250+ sales orders per month, resulting in a 99% order completion rate.
• Advised customers on Microsoft volume licensing options and recommended licensing requirements based on needs, resulting in a 30% increase in up-sell revenue.
• Calculated 100 quotes per week for Microsoft volume licensing, including CSP, and calculated anniversary orders with precision and attention to detail.

* Associate Sales Representative -SMB| Ingram Micro Shared Services |Philippines

January 2017 - FEBRUARY 2019

• Streamlined cross-functional teamwork to enhance order processing, achieving a 3.5% reduction in processing times.
• Built strong customer relationships through exceptional service, effective price negotiations, and accurate product quotations, achieving 100% metrics compliance.
• Managed customer databases ensuring 98% up to date contact lists and stock information.

* Finance Operations Data Analyst| Shell Shared Services Center|Philippines

August 2010 - November 2012

• Excelled as a Data Verifier in the Verifiers Team, guaranteeing the accuracy and policy compliance of changes to GL accounts, cost centers, and customer details in SAP. Ensured data integrity for cross-departmental accounting processes.
• Served as a Data Analyst within the HR/Projects and Time Writing Team, processing client requests related to changes in employee, contractor, and vendor information with 98% precision.
• Teamed up with the audit teams on a quarterly data reviews, assessing updates for potential financial implications on GL and Cost Centers resulting in a 100% increase in financial compliance. 

* Operations & finance coordinator| Means Marketing Est.|Dubai, UAE

February 2008 - February 2009

• Spearheaded Purchase Order preparation and price negotiation for Middle East clients in Saudi Arabia, Qatar, Bahrain, Kuwait, and UAE, demonstrating meticulous attention to detail.
• Actively engaged with the Senior Accountant on a daily basis, contributing to accurate monthly journal entries and playing a vital role in financial operations.
• Accelerated seamless order fulfillment by coordinating closely with Sales and Logistics teams to ensure timely customer deliveries and utilized Microsoft Office Suite to organize customer data improving data management by 50%.
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* cash applications specialist - | emerson energy systems/sykes| Philippines june 2006 - february 2008

• Administered smooth transfer of payments from JP Morgan Receivables Edge to Client's SAP Accounts Receivable system with 95% accuracy and precision in financial transactions.
• Applied a variety of payment methods, including credit cards, checks, wires, and Electronic Data information, with meticulous attention to detail to maintain 100% accurate financial records.
• Enhanced financial accuracy by 15% by creating Debit Memos and Credit Memos when necessary, resolving disputes such as tax, freight, and pricing discrepancies, and communicating with collectors to address short payments

* finance associate - | deutsche bank|Philippines sep 2009 - february 2010

• Managed UK Accrual Aging report in SAP FICO, ensuring meticulous tracking of receivables and IT-related prepayments, promoting 100% financial accuracy.
• Led the preparation of the Global Advice report, summarizing IT cost charges for Deutsche Bank's global users, and improving cost allocation.
• Boosted financial efficiency by supervising global accruals and streamlining journal entry integration, resulting in a 5% reduction in processing time and precise global cost distribution.

June 2001 - April 2005| National College of Business and Arts, Taytay rizal, ph

Bachelor of Science in Business Administration

• Major in Management Accounting - Received partial scholarships for two consecutive years.

September 2022 - Present| LAMBTON COLLEGE, MISSISSAUGA, ONTARIO CANADA

• Supply Chain Management – Consistent Dean's List recipient