Rinaldi Santos
Customer Service Representative
Talent
SurreyMember since April 20, 2026
Complaint ResolutionInbound Call HandlingCommunicationAccount ManagementCritical ThinkingRelationship Building
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Complaint ResolutionInbound Call HandlingCommunicationAccount ManagementCritical Thinking
About
Experienced Customer Service Representative with expertise in complaint resolution and inbound call handling. Strong communicator with a people-centric approach and proven track record in account management. Skilled at building strong professional relationships and delivering excellent customer service.
Experience
Customer Service Representative (Present)
Honed abilities in complaint resolution and inbound call handling. Demonstrated strong communication skills and people-centric nature with eagerness to please. Utilized critical thinking skills to resolve customer issues.
- Complaint resolution
- Inbound call handling
- Account management
- Building strong professional relationships
Education
BSCS
Skills
Customer Service Representative
