Tony Kong

Smart Serve Certified hospitality professional with experience in commercial food service, private event bartending, and customer service. Recognized for delivering exceptional guest experiences while maintaining high standards of cleanliness, organization, and responsible alcohol service. Brings leadership experience, extensive knowledge of cocktails, wine, spirits, and craft beverages, along with the ability to thrive in fast-paced environments.

Fluent in English and Italian with a strong commitment to teamwork and outstanding customer service.

Private Event Bartender at Various Private Events (2012-01 – Present)

Provided professional bartending services at private events, parties, and social functions.

• Prepared and served cocktails, beer, wine, and mixed drinks while delivering exceptional customer service.
• Recommended beverages based on guests' tastes and preferences.
• Maintained a clean, organized, and fully stocked bar throughout events.
• Demonstrated extensive knowledge of classic cocktails, premium spirits, wine, and responsible alcohol service.
• Worked efficiently under pressure while creating a welcoming guest experience.

Culinary Co-op Student at Delta Secondary School Cafeteria | A1 BBQ | Phyl's Diner (2008-01 – 2010-12)

Prepared large-volume meals in commercial and institutional kitchen environments.

• Operated commercial fryers, grills, convection ovens, pizza ovens, industrial mixers, and other commercial kitchen equipment.
• Produced pizzas, baked goods, entrées, and daily meal service while following strict food safety and sanitation standards.
• Maintained clean and organized kitchen workstations in accordance with health regulations.
• Frequently selected to lead and coordinate student teams due to strong organization, reliability, and leadership abilities.
• Thrived in fast-paced, time-sensitive food preparation environments.

Produce Clerk at The Barn (Centre Mall) (2006-01 – 2008-12)

• Assisted customers with product selection while providing friendly and professional service.
• Stocked shelves, rotated inventory, and maintained attractive produce displays.
• Monitored product quality and freshness.
• Performed heavy lifting and maintained a clean, organized department.
• Worked collaboratively to ensure excellent customer satisfaction.

President / Operations Manager at Invol Corp. (2020-01 – Present)

• Manage business operations including purchasing, budgeting, inventory management, scheduling, and financial record keeping.
• Build strong client relationships through professional communication and dependable service.
• Coordinate projects, solve operational challenges, and maintain high quality standards.
• Demonstrate exceptional organization, accountability, and problem-solving skills.

Contract Production Foreman at Invol Corp. (2018-01 – 2023-12)

• Supervised and supported production teams in fast-paced work environments.
• Coordinated workflow, assigned daily tasks, and supported employees to meet operational goals.
• Trained team members on procedures, safety requirements, and quality expectations.
• Maintained a positive team environment while ensuring productivity and efficiency.
• Developed strong leadership, communication, and conflict-resolution skills.

Laboratory Technician at Calyx Wellness (2017-01 – 2018-12)

• Performed laboratory procedures and quality control tasks while following strict documentation requirements.
• Maintained accurate records and followed established safety and sanitation procedures.
• Supported quality assurance processes through attention to detail and consistency.
• Worked effectively in a regulated environment requiring precision and accountability.

Processing & Operations Specialist at Invol Corp. (2015-01 – Present)

• Operated specialized processing equipment while maintaining safety, quality, and operational standards.
• Maintained detailed documentation, inventory records, and production information.
• Assisted with process improvements, troubleshooting, and equipment maintenance.
• Developed strong attention to detail, organization, and problem-solving skills in a regulated environment.

Ontario College Diploma in Business Accounting