Rohit Arora

I am writing to express my keen interest in the job opening atyour esteemed organization. With over 14 years of experience in finance and operations, specializing in Accounts Payable and Treasury Team, I am confident in my ability to deliver significant value to your team and drive operational excellence.

Currently, I serve as an Assistant Administrator at a prominent Deodar Professional Service company. In this role, I oversee and instruct office workers in protocols and modern software usage. My responsibilities include ensuring the seamless execution of daily business-as-usual operations, maintaining robust financial controls, and conducting comprehensive audits.

My expertise in cash management, financial forecasting, and bank reconciliation has consistently led to enhanced operational efficiency and accuracy.

Previously, I worked with Genpact as a Senior Manager and I possess extensive technical proficiency in various ERP systems, including SAP, JD Edwards, Pegasus, and Oracle, complemented by advanced skills in MS Office, Blackline, Power BI and PeopleSoft. My proven track record in implementing process improvements, conducting internal and external audits, and managing high-volume transactions has been instrumental in achieving significant financial recoveries, such as reclaiming $62 million from vendors for duplicate payments in 2020 and $20 Million from vendors for duplicate payments made via checks.

Throughout my career, I have received multiple awards and recognitions, including four Bronze Awards for individual performance, four Silver Awards for team performance, and five Customer Awards for exemplary service. I have also been commended by the COO and CFO for successfully completing PWC audits for the fiscal years 2020-2021 and 2021-2022. Additionally, I achieved 100% cross-training of resources on critical process activities, enhancing team versatility and efficiency.

I excel in leading cross-functional teams, ensuring adherence to financial controls, and executing complex operational tasks. My ability to train, develop, and engage teams has consistently resulted in high performance and organizational success. I am particularly adept at resolving complex intercompany variances and maintaining strong client relationships, ensuring seamless service delivery.

The opportunity to bring my expertise in operational management, financial controls, and team leadership to your organization greatly excites me. I am confident that my experience and skills align well with the requirements of the job and I am eager to contribute to your esteemed organization.

Thank you for considering my application. I look forward to the possibility of discussing how my background, skills, and certifications can contribute to the continued success of your organization.

​ Professional Summary​

• Accomplished finance and operations professional with 13+ years of experience in service delivery, specializing in Accounts Payable, Treasury and Cash & Banking.
• Expertise in managing high-volume transactions and ensuring operational excellence in fast-paced environments.
• Currently a Senior Manager at a prominent UK-based pharmaceutical companywith global reach, responsible for overseeing Banking Services across multiple regions.
• Proficient in leading cross-functional teams, ensuring adherence to financial controls, and executing daily operational tasks.
• Demonstrated skill in cash management, forecasting, bank reconciliation, and resolving complex intercompany variances.
• Extensive experience in conducting internal and external audits, enhancing process efficiency, and maintaining strong client relationships.
• Proven ability in training, developing, and engaging teams to achieve organizational objectives and maintain high performance standards.

• Schedule and Confirm appointments

• Compile data, statistics and other information
• Answer electronic enquiries
• Order office supplies and maintain inventory

​ Key Skills​

Tech Skills: SAP | JD Edwards | Pegasus | ERP | MS Office | Blackline | PeopleSoft | Oracle | BAAN | Power BI

Functional Skills: Operational Management | Accounts Payable | Accounts Receivables | Service Delivery | Financial Forecasting | Cash Management | Bank Reconciliation | Internal and External Audits | Process Improvement | Process Implementation | Client Relationship Management | Project Management | Team Leadership | Training and Development | Employee Engagement | Financial Controls | High-Volume Transactions | Compliance | Vendor Reconciliation | Payroll Processing | Expense Processing | Helpdesk Management | SLA Management | Quality Control | Time Management | Organizational Skills | Adaptability | Stakeholder Engagement | Governance Calls | Operational Delivery | Lean Six Sigma | Customer Service|Administrator

​Work History​

Deodar Professional Service Limited o/a Kinder Kollege Daycare, Edmonton, Alberta, Canada│ Sep 2024 – Present

@Office Administrative Assistant│ Sep 2024 – Present

• Schedule and confirm appointments
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Compile data, statistics and other information
• Order office supplies and maintain inventory
• Greet people and direct them to contacts or service areas
• Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information
• Set up and maintain manual and computerized information filing systems
• Type and proofread correspondence, forms and other documents
• Coordination of information flow both inside and between departments and organizations
• May oversee and instruct office workers in protocols and modern software usage.
• Host or arrange conferences.
• Handling weekly payrolls payment
• Staff engagement and development
• Other duties as may be assigned from time to time

 

Genpact, Gurgaon, Haryana, India │ Mar 2014 – Aug 2024

@Senior Manager │ Oct 2023 – Aug 2024

• Overseeing payment services for 50+ markets, managing a 24-member Cash and Banking Team across NAM, MEA, India, Europe, and the UK.
• Ensuring daily BAU operations and controls, forecasting daily cash payments with Treasury, and reviewing monthly bank reconciliations and journal entries.
• Resolving intercompany variances, assembling audit information, and approving multi-bank payments.
• Conducting weekly client calls to resolve aged items, managing weekly payroll payments, and tracking daily rejections.
• Aligning team tasks daily, training new employees, and hiring and training staff on procedures and services.
• Performing monthly one-on-one meetings, ensuring client SLA compliance, and driving employee engagement and development.
• Handling monthly direct debit, bank mandates, access control, and annual PWC audits.
• Providing support on escalated cases and managing resolutions, hiring new employees, and conducting governance calls.
• Proficient in processing payments such as Tax Payments, Fidelity, Pension, IRS (Internal Revenue Service) payments and handling STP (Straight to process) payment run process, with zero discrepancies or errors.
• Review previous month performance metrics related to goals set out by management.
• Take notes on all meetings or conversations with stakeholders

 

@Operation Manager │ May 2021 - Sep 2023

• Handled Cash and Banking Team for NAM and UK regions, ensuring team performance in daily BAU operations and controls.
• Forecasted daily cash payments with Treasury, reviewed monthly bank reconciliations and journal entries, and resolved intercompany variances.
• Assembled audit information, approved multi-bank payments, and conducted weekly client calls to resolve aged items.
• Managed weekly payroll payments, tracked daily rejections, and aligned team tasks.
• Trained new employees, hired and trained staff on procedures, and conducted monthly one-on-one meetings.
• Ensured client SLA compliance, drove employee engagement, performed monthly direct debit and bank mandate tasks, and completed annual PWC audits.
• Provided support on escalated cases and managed resolutions.

@Assistant Manager│ Jan 2018 - Apr 2021

• Handled Cash and Banking Team for NAM and UK regions, ensuring high payment volume processing and maintaining a good payment history.
• Forecasted daily cash payments with the Treasury Team and managed intercompany funds transfers.
• Reviewed monthly bank reconciliations in ARECA and prepared and posted daily journal entries as required.
• Assisted the team in researching and resolving daily intercompany variances and assembled audit information for internal and external audits.
• Approved bank payments and conducted weekly client calls to resolve aged open items.
• Managed weekly payroll payments, tracked daily rejections, and aligned team tasks.
• Trained new employees on processes and ensured proper BAU performance.
• Conducted monthly one-on-one meetings with team members.

@Management Trainee, Gurgaon │ Nov 2015 - Dec 2017

• Assisted with daily processing based on volume; owned Accounts Payable module in SAP, JD Edwards, and Pegasus.
• Allocated jobs based on staff abilities; implemented initiatives and ensured understanding.
• Ensured tasks were completed on time and to standard; maintained a clean, safe, friendly environment.
• Managed staff sickness and cover; supervised Accounts Payable team and activities.
• Distributed targets and shared reports with India and Romania teams; answered emails and queries within SLA or department agreement.
• Monitored training progress during knowledge transfer; trained 18 FTEs on Accounts Payable Project in Jan 2017; prepared SOPs.
• Monitored Scope Validation, Metrics, Escalation Plan, Quality Checks, Audits, and Process Updates.
• Led stakeholder calls for weekly reviews; monitored Invoice Processing, Helpdesk, and approved payments.
• Prepared weekly and monthly dashboard reports; worked on South Africa bank Open item project.
• Conducted monthly one-on-ones and provided VIC based on performance.

 

@Process Developer, Gurgaon │ Mar 2014 – Oct 2015

• Managed PO and non-PO invoices, vendor payments, and month-end activities in ERP systems (SAP, JD Edwards, Pegasus, Oracle).
• Supervised Accounts Payable module and team, ensuring timely payments and quality assurance.
• Performed vendor reconciliations, GR-IR reconciliations, and addressed open items.
• Handled payment runs, ACH/BACS transfers, payroll, pension, VAT, corporate tax, and foreign wire transfers.
• Provided helpdesk support and maintained a daily quality tracker.
• Proficient in MS Office and skilled in planning and delivering multiple assignments timely. Effective in resolving issues with clients, vendors, and external entities.
• Distributed targets and reported to teams in India and Romania.

​ Education​

Post Graduate Diploma in Business Analytics (PGDBA) from Symbiosis International University, Pune, India, 2012

Bachelors in Computer Aided Management from Jagannath Institute of Management Sciences, New Delhi, India, 2010

Graduate Diploma in Management and Information Technology from Jagannath Institute of Management Sciences, New Delhi, India, 2010