Salesforce Consultant
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Mr. Rohit has over 11 years of total work experience working in diverse work environment. He is solution driven with excellent communication, writing and presentation skills. He is an accomplished, resourceful and goal-driven professional with a comprehensive background in IT management fields. He has good analytical thinking with complex problem solving skills. He has experience in leading cross-functional teams in the development, documentation and delivery of process innovations driving the attainment of business goals. He has in-depth knowledge and practical experience of using Waterfall, Agile & SCRUM.
Over 10 years of experience working in diverse work environment. Senior Business Analyst and Solution Consultant with 7+ years of experience implementing Salesforce. Adds value to SFDC Customers by translating complex business strategies and requirements into tactical steps, consistently delivering successful change and satisfied end-users. Solution driven with excellent communication, writing and presentation skills. Good analytical thinking with complex problem solving skills. Experience in leading cross-functional teams in the development, documentation and delivery of process innovations driving the attainment of business goals. In-depth knowledge and practical experience of using Waterfall, Agile & SCRUM. Worked closely with business leadership, key stakeholders, developers, and clients to identify, implement, and distribute Salesforce processes & system solutions to increase efficiency and reduce operational costs. Expertise in Process Analysis, System Analysis, Functional Design & Documentation (FDD), GAP Analysis & Requirements Traceability. Experience in writing Business Requirements Documents, Use Case Document, Interface Contract Document (ICD) and Requirement Traceability Matrix (RTM). Comprehensive understanding of the Organizational Framework that helps to map the AS-IS and TO-BE model, performing GAP Analysis and plan effective approaches to build/buy solutions to the business problems/needs/opportunities. Extensive technical knowledge of salesforce platform and experience of implementing Salesforce Sales cloud, service cloud, Non-profit success pack, Experience cloud.
University of the Cumberlands Williamsburg, KY, United States
University of Houston Houston, TX, United States
V.J.T.I. Mumbai, MH, India
