Rupinder Kaur

Managed daily office operations and ensured smooth administrative support for warehouse activities. Coordinated communication between warehouse teams, management, and external partners. Maintained accurate records of inventory reports, shipments, and employee schedules.

OFFICE ADMINISTRATOR - ARITZIA WAREHOUSE - NEW WESTMINSTER

(2025-01 - 2026-06)

• Managed daily office operations and ensured smooth administrative support for warehouse activities.
• Coordinated communication between warehouse teams, management, and external partners.
• Maintained accurate records of inventory reports, shipments, and employee schedules.
• Processed invoices, purchase orders, and other documentation in compliance with company policies.
• Supported HR functions by organizing onboarding materials and maintaining personnel files.
• Scheduled meetings, prepared reports, and handled correspondence for warehouse management.
• Monitored office supplies and coordinated procurement to ensure efficient workflow.

CLIENT SALES ASSOCIATE - ROGERS COMMUNICATIONS - Surrey

(2024-04 - 2024-12)

• Engaged with clients by initiating conversations, understanding pain points, and recommending tailored wireless and internet sales solutions.
• Managed client accounts by providing ongoing support and assisting with service upgrades, resulting in fostering long-term relationships.
• Drive sales growth through strategic approaches to maximize revenue and expand business opportunities.
• Educated clients on Rogers' promotions, service benefits, and product offerings for informed purchasing decisions.
• Analyzed sales performance by tracking client trends and utilizing data insights to refine sales tactics and engagement strategies.

WEB DEVELOPER - TCIL-IT - Chandigarh

(2018-08 - 2024-02)

• Designed, developed, tested, debugged, and deployed multiple web applications, enhancing user experience and functionality by 30%.
• Developed and implemented code structures to efficiently solve complex tasks, reducing development time by 20%.
• Coordinated with designers and programmers to successfully complete web projects on schedule, achieving a 95% project completion rate.
• Assisted in the upkeep and maintenance of websites, ensuring 99% uptime and optimal performance.
• Researched and proposed future-compatible software programs, leading to a 15% increase in technology adoption rate.
• Initiated periodic testing and implemented contingency plans, minimizing system downtime and ensuring business continuity.
• Managed and executed web updates and changes, improving site traffic by 25% through timely content updates.
• Fixed bugs, troubleshot issues, and resolved problems, resulting in a 40% reduction in customer support tickets.

MASTER OF BUSINESS ADMINISTRATION - UNIVERSITY CANADA WEST (2025)

MASTER OF COMPUTER APPLICATIONS - PUNJABI UNIVERSITY (2018)

BACHELOR OF COMPUTER APPLICATIONS - PUNJABI UNIVERSITY (2015)