Russel Chio

Results-driven administrative and people-focused professional with 14+ years of experience supporting HR operations, office administration, customer service, and team supervision in fast-paced environments. Proven ability to manage records, coordinate schedules, oversee daily operations, and support staff performance while maintaining accuracy, compliance, and service standards. Recognized for strong leadership, organization, and communication skills, with the adaptability to succeed in HR, administrative, retail management, or supervisory roles.

Shift Supervisor at New York Fries (2023-01 – Present)

• Operate in a fast-paced, high-volume environment, serving 200+ customers per shift while maintaining accuracy and professionalism.
• Demonstrate strong communication, multitasking, and problem-solving skills—key competencies transferable to recruitment coordination and candidate engagement.
• Maintain compliance with operational, safety, and documentation standards.
• Establish work schedules and procedures
• Ensure that food and service meet quality control standards
• Train staff in job duties, and sanitation and safety procedures

Human Resource Officer at Sheikh Khalifa Specialty Hospital (2015-01 – 2022-07)

• Supported full-cycle HR operations for employees, including onboarding documentation, employee records, contracts, and compliance tracking.
• Collaborated with department managers to support staffing needs, scheduling, and workforce planning.
• Prepared and processed offer letters, employment agreements, and HR correspondence in compliance with labor regulations.
• Responded to employee and management inquiries related to policies, contracts, and employment standards.

Human Resource Officer (Construction & Engineering Environment) at Samsung C&T Corporation (2008-03 – 2014-11)

• Provided HR and recruitment support to multinational construction and engineering project teams.
• Assisted with workforce documentation, contracts, permits, and onboarding for technical and trade-related roles.
• Coordinated orientations, training schedules, and site-related administrative requirements.
• Served as a primary point of contact between project teams, HR, and external stakeholders.
• Maintained organized HR records supporting compliance, audits, and labour reporting.

Diploma in Business Administration (Human Resources Management) – Northern Alberta Institute of Technology (NAIT) (2024-04)

Bachelor of Science in Accountancy – Cagayan de Oro College, Philippines