Saida Warsama

I am a hard-working and driven individual who isn't afraid to face a challenge. I'm passionate about my work and I know how to get the job done. I would describe myself as an open and honest person who doesn't believe in misleading other people and tries to be fair in everything I do.

 Physically fit and capable of performing manual labor tasks.

 Detail-oriented with a focus on cleanliness and organization.

 Knowledgeable in preventative maintenance and system mechanical repairs.

 Proficient in inventory management and tracking of critical spare parts.

 Strong prioritization and time management skills to complete projects efficiently.

 Adaptable to adjust assignments and respond to potential downtime situations promptly.

 Committed to wearing assigned personal protective equipment for safety.

 Familiar with safety procedures and regulations outlined by relevant authorities.

Provided excellent customer service by addressing customer requests and needs to ensure complete satisfaction.

 Handled customer calls in both English and French, resolving inquiries and directing them to the appropriate department.

 Assessed and resolved customer requests based on emergencies, issue types, and available resources.

 Provided support through telephone and email using Microsoft Outlook.