Sako Kelkhatcherian
Catering & Food Service Operations Manager
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About
Catering & Food Service Operations Manager with 13+ years of experience managing airport catering, outside catering, remote locations, and high-volume institutional food services. Proven ability to lead large multicultural teams, mobilize complex projects under tight timelines, manage multiple business lines simultaneously, and deliver consistent service across aviation, healthcare, banking, and remote camp environments.
Experience
Regional Catering Manager at Catrion (Saudi Airlines Catering) (2023-03 – 2024-07)
- Held full responsibility for airport catering, outside catering, and remote site operations across the region.
- Managed catering services for remote locations including large camps of up to 10,000 staff, overseeing the opening of kitchens, mass dining halls, staffing, logistics, and daily feeding operations.
- Oversaw multiple coffee shop operations located inside major hospitals and banks in Jeddah, ensuring service quality, brand standards, and financial performance.
- Led multi-site teams of chefs, supervisors, logistics, and support staff across diverse business lines.
- Controlled food, labor, and operational costs while maintaining strict quality and safety standards.
- Selected as the only manager nationwide to lead catering operations for Rally Dakar Saudi Arabia (Day Shift).
Assistant Regional Manager at Catrion (Saudi Airlines Catering) (2021-04 – 2023-02)
- Supported regional airport and outside catering operations across multiple units.
- Coordinated daily production plans, staffing schedules, and logistics.
- Participated in high-profile international projects including the Dakar Rally.
Project Manager – Remote Site Catering at Nesma United Catering (2011-11 – 2021-03)
- Managed end-to-end catering operations for remote labor camps and corporate clients.
- Opened and operated kitchens, dining halls, and accommodation services in remote locations.
- Improved cost efficiency through inventory control, waste reduction, and process optimization.
UberX Driver – Independent Contractor at Uber (2024-10 – Present)
- Provide safe, reliable transportation with high customer satisfaction.
- Ranked in the Top 25% of Uber drivers in Toronto.
- Demonstrated professionalism, customer service excellence, and time management.
Education
Bachelor of Business Administration – Arab Open University
