Samantha Goff

Customer-focused sales and business professional with 7+ years of experience supporting customers, recommending products based on individual needs, preparing sales documentation and invoices, coordinating suppliers and deliveries, and managing day-to-day business operations. Entrepreneurial background spanning salon and restaurant ownership, with hands-on experience in marketing, hiring, inventory, vendor relations, customer issue resolution, and client communication. Seeking remote or flexible opportunities in inside sales, B2B sales, business development, appointment setting, or account support.

Founder / Owner - Celora Salon Inc. - Oakville, ON

(2025-06)

• Manage client and supplier communications, including incoming calls, service inquiries, product orders, and ongoing customer needs.
• Lead social media marketing and promotion for the salon while maintaining product inventory and placing supply and retail orders.
• Recruit stylists and manage chair-rental opportunities, including communication with prospective professionals.
• Provide selected salon services, including hair extensions, simple cuts, and hair colouring.

Sales Associate - Elite Container Terminals - Mississauga, ON

(2018-10)

• Speak with customers to understand their requirements, explain available products, and help identify the best option for their needs.
• Monitor inventory and complete sales documentation in Microsoft Excel.
• Prepare customer invoices and support day-to-day sales administration.

Sales Associate - Supreme Shipping Containers - Freelton, ON

(2018-09)

• Provide customers with detailed product and service information and recommend options aligned with their requirements.
• Coordinate with delivery companies to secure transportation and communicate with suppliers regarding product inventory.
• Create and update inventory lists, prepare advertisements, complete Excel sales forms, and write invoices.

Owner / Manager - Not Another Restaurant - Mississauga, ON

(2023-09 - 2025-03)

• Managed hiring, staff oversight, inventory, purchasing, and day-to-day restaurant operations.
• Handled customer concerns and questions while maintaining a positive guest experience.
• Managed ordering of food, beverages, and operating supplies and supported front-of-house service as required.

Administrative Assistant - Ultrabox Industrial Ltd. - Mississauga, ON

(2016-10 - 2017-04)

Customer calls, meeting coordination, payment follow-up, document organization, and delivery arrangements.

Administrative Assistant - Invent Logistics Technology Ltd. - Mississauga, ON

(2016-08 - 2016-09)

Customer calls, meeting coordination, payment follow-up, document organization, and delivery arrangements.

Manager / Key - California Sandwiches - Mississauga, ON

(2014-08 - 2015-07)

Store opening/closing, staff supervision, inventory control, cash handling, and customer complaint resolution.

Customer Service - California Sandwiches; Quesada Burritos & Tacos

(2010 - 2015)