Manager, Strategy and Operations
City Dental Toronto - Toronto, ON Mar 2020 to Present
- Strategic Planning: Developed and executed strategic initiatives to enhance the overall performance and growth of the dental office.
- Monthly analysis and KPIs to provide data-driven analysis and key performance indicators (KPIs) to support strategic recommendations and measure operational success.
- Relationship Management: Manage internal and external relationships to support strategic goals, including collaborating with owner, providers and team.
- Business Growth: build a periodontal program that increased annual revenue by 15%.
- Process Improvement: Identified opportunities to improve internal processes and implement solutions to drive operational efficiency.
- Communication: Delivered regular operational updates and reports to the executive leadership team.
- Problem Solving: Tackle existing and potential problems that may arise in the dental office environment, finding innovative solutions to overcome challenges.
