Customer Service Representative
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Customer-centric professional with experience in the retail environment responding to several types of customer inquiries.
Excellent communication skills and a proven ability to juggle multiple high priority tasks.
Ability to work independently and function as part of a team in a fast-paced environment.
Proficient in exploring innovative ways to assist customers with their product-related queries.
Sales: skilled at handling cash, credit or debit, and selling store merchandise.
Application software: Experience with MS Word and Excel.
Language Skills: Fluent in English, speaking, reading, and writing.
Cashier / Sales Associate – University of Toronto Press, Toronto, ON 2001 - 2020.
Worked as a cashier to assist with the function of cashing out merchandise for customers by way of cash, debit, credit card, on-account, gift cards, and gift coupons.
Provided customers with relevant information about medical books, equipment, and supplies.
Helped customers locate various merchandise.
Responsible for stocking new merchandise, organizing the bookshelves, medical equipment and supplies.
Processed medical books, equipment, and supplies for the shipping and receiving department.
Participated in performing yearly inventory for the medical department.
Computer Studies Certificate program – Seneca College, Toronto, ON.
O.S.S.H.G.D – East York Collegiate Institute, Toronto, ON.
