Sebastian Sipion

Developed strong communication skills in both English and Spanish, through all levels of customer service. Obtained knowledge of business, statistics, and data analysis at previous jobs by constructing and interpreting different sets of data information in numerical and nominal scales. Capable of taking initiative and completing tasks efficiently in a fast-paced environment following established policies and guidelines.

Excelled as a team player during various group work by working cooperatively and collaboratively with a variety of team within the workplace and community. Knowledgeable in banking operations, alongside it daily procedures and skilled in offering financials solutions to new and recurrent clients.

Supervisor at For God Shakes (2024-04 – 2025-01)

• Prepared a diverse range of milkshakes, guaranteeing consistent quality and flavour in each serving.
• As the cashier, I dealt with client issues and problems in a courteous and helpful manner, giving individualized service.
• Created visually stunning milkshake presentations, which improved the entire customer experience.
• Trained new team members in milkshake preparation and cashier operations, ensuring a smooth transition into the team and constant service quality.
• Ingredients and supplies were monitored and refilled to ensure that there was enough supply to fulfill daily demand.

Customer Service at Roosters (2023-09 – 2024-04)

• Train new members on the preparation a diverse range of menu items, ensuring high-quality and consistent food offerings for customers.
• Followed customer instructions and preferences meticulously when assembling sandwiches, delivering personalized and satisfactory dining experiences.
• Prepped ingredients, ensuring they were fresh, properly portioned, and ready for use in food preparation.
• Managed inventory and restocked food supplies to support daily operations and prevent shortages during peak hours.
• Conducted team members cleaning and sanitization inspection at the end of each shift, contributing to the overall cleanliness and organization of the workspace.

Sales Representative at Astra Agencies (2023-06 – 2023-09)

• Conducted door-to-door sales campaigns to solicit donations from individuals, effectively communicating the mission and objectives of the organization to potential donors.
• Implemented online fundraising strategies to secure monthly donations from supporters, focusing on raising funds to aid children worldwide affected by sexual abuse and neglect.
• Participated in customer service training sessions, honing interpersonal skills and refining sales techniques, to enhance overall sales performance and donor satisfaction.
• Successfully persuaded donors to commit to monthly contributions by aligning their values with the organization's mission, resulting in increased donation amounts and longterm donor engagement.

Banking Associate/ Bank Clerk at TD Bank

• Processed the day-to-day banking transactions such as deposits, withdrawals, bill payments, wires, drafts, and loan or mortgage payments.
• Provided support to customers in banking transactions by delivering customized financial solutions and excellent service.
• Handled heavy volumes of cash, sorting out high-value cheques, all by following high security measures.
• Coordinating customer requests, follow-ups, effectively building better client relations and allowing the bank to increase its daily traffic.

Bachelor of Commerce in Concentration on Entrepreneurship – Carleton, University