Dispatcher
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● Directed Dispatching, routing, and tracking of vehicles.
● Verify and resolve customer or shipper complaints.
● Maintained and detailed records of call in physical and electronic database.
● Received new orders, prepared documentation,and assigned personnel.
● Monitored flow of paperwork and directed information to appropriate departments.
● Billed customers by sending statements and invoices via fax or email.
● Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
● Monitored outstanding invoices and performed collections invoicing and payment processing operations.
