Shantanu Vede

A collaborative team player with excellent communication, problem-solving, and time management skills. Organized and customer-focused professional with a unique blend of engineering expertise and customer service experience. Adept at building strong client relationships, understanding customer needs, and delivering tailored solutions. Skilled in sales strategies, technical consultations, and providing exceptional post-sales support.

Assistant Manager - Skechers Warehouse Outlet - Oshawa, ON

(2024-04)

• Contributed significantly in the successful launch of a new warehouse outlet, coordinating store setup, stock organization, and operational readiness. Worked collaboratively with the team to receive, process, and organize shipments efficiently.
• Oversee daily store operations, staff coordination, task delegation, and operational efficiency.
• Drive sales performance and profitability by monitoring key performance indicators (KPIs), including ATV, UPT, customer satisfaction, sales performance, and inventory accuracy; achieving sales targets, and implementing effective upselling strategies. particularly for high-margin accessories.
• Support employee training, coaching, and performance development by strengthening product knowledge, sales techniques, and customer service standards.
• Manage store operations as Manager on Duty, including opening and closing procedures, cash handling, POS operations, customer escalations, and loss prevention. Coordinate inventory management, shipment processing, merchandising, pricing execution, and store presentation to maintain operational standards.
• Contribute to store administration, HR documentation, including staff scheduling, interviewing and recruiting part-time Sales Associates, employee onboarding, while supporting effective business operations.

Team Lead – Manager on Duty (MoD) - Clarks - Oshawa, ON

(2026-03 - 2026-07)

• Contributed to the successful launch of a new retail store by supporting operational setup, merchandising, and team onboarding. Led daily store operations, including opening/closing procedures, inventory management.
• Supervised and mentored team members, providing coaching in customer service, sales, and operational best practices.
• Drive sales performance by utilizing effective selling techniques, resolving customer concerns, and supporting the achievement of store targets.

Warehouse Associate - FedEx - Ontario, Canada

(2023-10 - 2026-04)

• Responsible for efficiently and safely handling packages within the facility Loading packages onto delivery vehicles according to their designated routes and schedules, ensuring accuracy and timeliness.
• Utilized scanning devices and computer systems to track package movement.
• Lifting and loading packages onto pallets (from 10 to 80 lbs.).
• Operating machinery such as conveyor belts, scanners, and other sorting equipment safely and efficiently.
• Adhered to safety protocols and procedures, including proper lifting techniques and use of PPE equipment.

Logistics and Inventory Manager - SAIRAJ DISTRIBUTORS - Pune, India

(2022-06 - 2023-08)

• Primary responsibility revolved around operating and managing inventory and restocked supplies as needed, contributing to seamless daily operations
• Demonstrated exceptional customer service skills by assisting customers with orders, answering inquiries
• Proficient in stocking, updating and distributing supplies following applicable work instructions

Master of Engineering - Automotive Engineering - University of Ontario Institute of Technology (2023-09 - 2024-12)

Bachelor of Technology - Mechanical Engineering (Robotics & Automation) Specialization - MIT World Peace University (2018-07 - 2022-06)