Sharmaine David

Professional production worker with strong skills in machinery operation, assembly line processes, and quality control. Known for reliability and adaptability, excelling in team collaboration and consistently meeting production targets. Highly motivated and results-driven, with a keen eye for ensuring product standards and operational efficiency.

Production Worker at Neocon International (2023-02 – Present)

Maintained cleanliness of workstations and performed quality control checks on finished products.

• Maintained the cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
• Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
• Took on additional shifts during peak work periods to keep projects on schedule.
• Participated in continuous improvement initiatives, implementing best practices to enhance overall efficiency.
• Resolved issues quickly to maintain productivity goals.
• Used equipment properly to avoid workplace hazards or injuries.

Shift Manager (Part Time) at Dominos Pizza (2023-02 – Present)

Managed shift operations including pizza preparation, store cleanliness, cash operations, and customer service.

• Help team in topping, stretch and slicing pizza.
• Ensure store cleanliness, brushing burned dough residues, mapping floor, dishwashing pans, applying disinfectant and cleaning washrooms.
• Operates cash registries and assisting walk in customers.
• Dispatching driver's to maximize delivery.
• Cooperated with coworkers to improve customer experience and manage storefront.
• Exercised composure under pressure and in escalated customer service scenarios.

Sign Fabricator at VOS Print and Sign Inc. (2022-06 – 2022-09)

Developed and fabricated theme signage and decor for clients using various materials and tools.

• Developed and fabricated theme signage and decor for clients.
• Ability to assemble various vinyl and reflective materials for signs.
• Immense knowledge of materials associated for sign fabrication.
• Familiarity with measuring, bolting, hoisting and use of drills.
• Operated various hand and power tools to place signs for clients

Client Care Coordinator at ICA Immigration (2022-01 – 2022-06)

Provided administrative support and client coordination services.

• Compile data, statistics and other information to support research activities.
• Performed a variety of administrative duties, including answering phones, taking and delivering messages, writing memos, making copies and faxing documents.
• Schedule and confirm appointments.

Data Analyst at Sutherland Global Services (2015-05 – 2022-01)

Analyzed intraday forecasts and managed call center performance reporting and workforce planning.

• Analyze intraday forecasts and communicate to management team – provide commentary to assist supervisors and managers in meeting daily/weekly goals.
• Creates and communicates schedules and provides regular reports to management on workload and workforce.
• Compiles and distributes and analyzes daily, weekly, and monthly call center performance reports.
• Participate in wider initiatives such as process improvement planning and managing projects.

Legal Officer Assistant at Local Government Unit (2014-03 – 2015-05)

Provided legal administrative support including document preparation and database management.

• Answer phone calls, take notes/messages and redirect calls when appropriate.
• Prepare and process standard legal documents including subpoenas, contracts, summonses, appeals, warrants and motions.
• Set up and maintain databases and files.
• Maintain and update inventories of contact details/clients.

Associate in Architectural Design – ACLC College of Mabalacat (2014 – 2014)

Secondary Education – Children of Fatima School Inc. (2012 – 2012)