Shennel Ennis

Detail-oriented and compassionate professional with a diploma in Medical Reception and Office Assistance, supported by hands-on training in patient care and administrative support. Skilled in medical terminology who brings extensive customer service experience from retail and hospitality, with proven strengths in communication, multitasking, and accuracy in fast-paced environments. Dedicated to providing exceptional front-line support to patients, families, and healthcare teams.

Sales Associate/Merchandiser - DALLARAMA

(2020-03)

• Provided friendly and efficient customer service by assisting shoppers, answering inquiries, and handling transactions at the cash register.
• Operated point-of-sale (POS) system to process purchases, returns, and exchanges accurately.
• Assisted in receiving, unpacking, and stocking inventory while following company guidelines.
• Cleaned and disinfected washrooms and high-touch surfaces following sanitation standards.
• Monitored product levels, rotated stock, and ensured price labeling and signage were correct.
• Supported loss prevention by maintaining awareness of store activities and following security procedures.

Deli Clerk - Real Canadian Super Store

(2016-08 - 2018-05)

• Prepared, sliced, weighed, and packaged deli meats, cheeses, and prepared foods according to customer requests. Maintained a clean, organized, and sanitary deli counter, workstations, and equipment in compliance with food safety standards.
• Assisted with merchandising, restocking, and maintaining attractive displays to maximize sales.

Housekeeper - Dreams Negril

(2010-08 - 2015-11)

• Cleaned and sanitized guest rooms, washrooms, and common areas.
• Completed laundry tasks including, washing, drying, folding, and organizing linen.
• Restocked supplies such as toilet paper, soap, and cleaning products as needed.
• Maintained communication with team members to support daily operations and supply needs.

Server - Coletta's Restaurant

(2008-06 - 2010-11)

• Greeted guests promptly, presented menus, and provided knowledgeable recommendations on food and beverages.
• Took and delivered accurate orders, ensuring special requests and dietary needs were met.
• Provided efficient and friendly table service, creating a positive dining experience for customers.
• Handled cash, card, and POS transactions accurately, including bill preparation and processing payments.
• Maintained cleanliness of dining areas, tables, and service stations in compliance with health and safety standards.

High School Diploma - Peterfield High School

Diploma in Medical Reception & Office Assistant - Medical Reception and Office Assistance - Medical Reception College

Personal Support Worker Certificate - Patient Care - College Essor

Home Care Assistant - Home Care - College Essor