Shobhna Dhanda

Motivated and detail-oriented Dispatcher with experience in logistics coordination, load planning, shipment tracking, and fast-paced operational environments. Skilled in assigning driver routes, coordinating deliveries, and ensuring timely shipment completion. Proficient in Avaal Xpert, load boards, dispatch documentation, and Microsoft Office. Strong communication and problem-solving abilities.

Dispatch Volunteer at Rai Dispatch (2026-03 – Present)

• Assign loads to drivers based on availability and delivery deadlines
• Monitor load boards and shipment progress for on-time delivery
• Maintain accurate digital records of shipments and driver updates
• Communicate with drivers and clients for real-time updates
• Assist with route planning and scheduling adjustments

Shift Supervisor at Tim Hortons (2022-05 – 2025-01)

• Supervised daily operations in a high-volume environment
• Created staff schedules and ensured proper coverage
• Trained and supported team members
• Resolved customer concerns professionally
• Managed inventory and restocking
• Ensured health and safety compliance

Bakery Associate at Rich Cakes Bakery (2019 – 2022-04)

• Managed shipping and receiving tasks including packaging and dispatch
• Verified product quality and order accuracy
• Maintained inventory records and stock organization
• Worked under tight deadlines in fast-paced production
• Followed food safety and hygiene standards

Diploma in Web Design – CDI College (2020)

Secondary Education – Banga