Siddharth Garg

Dependable retail associate with over 2 years' experience in customer service, cashier operations, and online order fulfillment. Proficient in order processing, inventory control, and POS transactions. Recognized for excellent communication, teamwork, and attention to detail, ensuring organized and efficient store operations.

RENO OVERNIGHT ASSOCIATE - Walmart - Markham, ON

(2026-01)

• Receive deliveries and unload trucks during overnight shifts.
• Refill shelves and place products correctly according to store layout.
• Sort, label, and store merchandise properly in the backroom.
• Ensure shelf tags, barcodes, and pricing are accurate.
• Keep aisles clear, remove packaging debris, and follow safety procedures.
• Complete stocking and freight tasks before store opening.

OMNI FULFILLMENT ASSOCIATE - Walmart - Maple Ridge, BC

• Accurately picked and assembled customer online orders, ensuring correct items and quantities across various temperature zones.
• Packed products carefully while maintaining quality, freshness, and proper organization of totes and packages.
• Inspected items for damage and quality before preparing orders for pickup or delivery.
• Prepared and maintained accurate documentation, including pick slips, packaging instructions, and shipping labels.
• Assisted customers with inquiries and resolved order issues efficiently.
• Followed all safety, food handling, and hygiene guidelines, keeping the workspace clean and organized.
• Operated material handling equipment safely and performed required pre-use inspections.
• Adapted to changing workloads, customer needs, and delivery schedules to maintain smooth operations.

CUSTOMER SERVICE DESK ASSOCIATE - Walmart - Maple Ridge, BC

• Provided excellent customer service at the service desk, handling returns, exchanges, refunds, and price adjustments accurately and according to Walmart policies.
• Resolved customer questions and complaints efficiently, escalating issues to management when needed.
• Verified IDs for Western Union money transfers and protected sensitive customer information.
• Worked with other store departments to locate products, meet special requests, and improve customer satisfaction.
• Maintained a clean, organized, and safe service desk and front-end area, especially during busy periods.

ASSOCIATE (CASHIER & SELF-CHECKOUT) - Walmart - Maple Ridge, BC

• Processed customer transactions efficiently, handling cash, debit, credit, gift cards, and Walmart Rewards Mastercard payments.
• Promoted the Walmart Rewards Mastercard by explaining benefits clearly and assisting with applications and activations.
• Supported self-checkout by resolving scanning issues, assisting with payments, verifying IDs, and maintaining customer flow.
• Provided helpful customer service by answering questions on pricing, promotions, and directing customers to products.
• As needed, helped in Electronics by retrieving locked items, answering basic product questions, and assisting with accessories.
• As needed, supported Cosmetics customers with product location, shade guidance, and organizing shelves.

MASTER IN BUSINESS ADMINISTRATION - University of Canada West

BACHELOR IN LAW - Bhim Rao Ambedkar University

BACHELOR IN COMMERCE - Accounting and Business Management - Bhim Rao Ambedkar University