
Sienna Landro
Customer Service Associate
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About
Recently relocated from Perth, Western Australia to Calgary, Alberta. Previously worked as a Child Protection Officer for the Western Australian Government, a role that strengthened communication, professionalism, resilience, and ability to work confidently in high-pressure environments. Brings over eight years of retail experience in a variety of positions, including casual and full-time sales associate, 2IC/assistant manager, and visual merchandiser.
Strong understanding of customer experience, styling, visual presentation, store operations, KPI performance, and maintaining high store standards.
Experience
Customer Service Associate at Kmart Kardinya
- Customer Service
- Stocktake
Sales Assistant at Platypus Hay Street
- Sales Assistant
- Cash Handling
2IC Full Timer / Sales Assistant at Ally Cockburn
- 2IC full timer
- Sales Assistant
- Cash Handling
- Visual merchandising
Sales Assistant at JD SPORT
- Money handling
- Stocktake
- visual merchandising
2IC Manager at Bras and thing
- Key holder
- Orders of stock
- Visual merchandising
- Cash handling
- Team leadership
- Rosters
- Making changes within a company
Residential career - Child Protection Officer at Yallingyu wamu
- Governmental procedures
- Case study notes
- How to restrain children
- How to overcome an escalations
- Absconder reports
Residential career - Child Protection Officer at Western Australian Government
Three years in the field. Worked as a Child Protection Officer that strengthened communication, professionalism, resilience, and ability to work confidently in high-pressure environments.
- Governmental procedures
- Case study notes
- How to restrain children
- How to overcome an escalations
- Absconder reports
Education
Course in Business/Commerce – Curtin University, Bentley Campus (2019 – 2019)
Year 12 Diploma – Emmanuel Catholic College, Success WA (2018 – 2018)