Simran Dhaliwal
Dedicated and reliable student with 4+ years of customer service and cashier experience
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About
Dedicated and reliable student with 4+ years of customer service and cashier experience. Skilled at handling transactions, resolving customer concerns, and maintaining a positive, professional environment. Currently pursuing a Bachelor of Arts at Simon Fraser University, with volunteer experience in healthcare settings. Seeking a front-end cashier role to contribute strong interpersonal and organizational skills.
Experience
Cashier - Real Canadian Superstore - Surrey, BC
(2022-09 - 2025-07)
- Processed customer transactions accurately and efficiently using POS systems.
- Handled cash, debit, and credit payments while balancing tills.
- Assisted customers with inquiries and maintained a clean, organized checkout area.
- Provided professional service in a busy retail environment.
Barista - Starbucks - Surrey, BC
(2021-11 - 2022-09)
- Memorized 50+ menu items and prepared custom drinks for 100–500 customers per shift.
- Delivered friendly customer service while staying calm under high volume.
- Maintained a clean bar line, restocked supplies, and supported team efficiency.
Personal Shopper - President's Choice Express, Loblaw - Surrey, BC
(2020-11 - 2021-10)
- Processed customer orders via phone, chat, and email with accuracy and care.
- Recommended products based on client needs and current trends.
- Ensured accurate payment adjustments and order verification in company systems.
Neonatal Intensive Care Unit (NICU) Volunteer - Surrey Memorial Hospital - Surrey, BC
(2025-02)
- Provide support to NICU staff and families in a sensitive healthcare environment.
- Maintain clean, safe spaces and assist with supply organization.
- Demonstrate reliability, compassion, and attention to detail.
Emergency Department Volunteer - Surrey Memorial Hospital - Surrey, BC
(2024-10 - 2025-01)
- Assisted patients and families in a busy hospital environment.
- Restocked supplies and supported staff with day-to-day operations.
- Developed adaptability and professionalism in high-pressure settings.
Education
Bachelor of Arts - Simon Fraser University (SFU) (2022 - 2027)
B.C. Certificate of Education - Princess Margaret Secondary School (2016 - 2021)
