Simran Dhaliwal

Dedicated and reliable student with 4+ years of customer service and cashier experience. Skilled at handling transactions, resolving customer concerns, and maintaining a positive, professional environment. Currently pursuing a Bachelor of Arts at Simon Fraser University, with volunteer experience in healthcare settings. Seeking a front-end cashier role to contribute strong interpersonal and organizational skills.

Cashier - Real Canadian Superstore - Surrey, BC

(2022-09 - 2025-07)

• Processed customer transactions accurately and efficiently using POS systems.
• Handled cash, debit, and credit payments while balancing tills.
• Assisted customers with inquiries and maintained a clean, organized checkout area.
• Provided professional service in a busy retail environment.

Barista - Starbucks - Surrey, BC

(2021-11 - 2022-09)

• Memorized 50+ menu items and prepared custom drinks for 100–500 customers per shift.
• Delivered friendly customer service while staying calm under high volume.
• Maintained a clean bar line, restocked supplies, and supported team efficiency.

Personal Shopper - President's Choice Express, Loblaw - Surrey, BC

(2020-11 - 2021-10)

• Processed customer orders via phone, chat, and email with accuracy and care.
• Recommended products based on client needs and current trends.
• Ensured accurate payment adjustments and order verification in company systems.

Neonatal Intensive Care Unit (NICU) Volunteer - Surrey Memorial Hospital - Surrey, BC

(2025-02)

• Provide support to NICU staff and families in a sensitive healthcare environment.
• Maintain clean, safe spaces and assist with supply organization.
• Demonstrate reliability, compassion, and attention to detail.

Emergency Department Volunteer - Surrey Memorial Hospital - Surrey, BC

(2024-10 - 2025-01)

• Assisted patients and families in a busy hospital environment.
• Restocked supplies and supported staff with day-to-day operations.
• Developed adaptability and professionalism in high-pressure settings.

Bachelor of Arts - Simon Fraser University (SFU) (2022 - 2027)

B.C. Certificate of Education - Princess Margaret Secondary School (2016 - 2021)