Store Associates - UNIQLO - Scarborough, ON, Canada
(2025-04)
- Deliver premium client service aligned with global brand standards, actively contributing to the team's achievement of 100% of monthly store sales targets.
- Optimize inventory efficiency by managing stock levels and executing daily replenishment protocols for over 200 SKUs in a high-volume retail environment.
- Resolve complex customer inquiries and complaints professionally, maintaining top-tier customer satisfaction ratings and fostering repeat business.
- Demonstrate exceptional time management and adaptability during peak trading seasons, coordinating floor operations seamlessly under high-pressure conditions.
Account Manager – Commercial Furniture - UltraOne Group Limited - Hong Kong
(2022-06 - 2025-01)
- Consistently achieved 100% of the annual sales target in 2024, generating $870K+ CAD (HKD 5M) in revenue through strategic account expansion.
- Managed high-value B2B corporate accounts, serving as the primary point of contact for interior design firms, project management consultancies, and corporate clients.
- Spearheaded a cross-functional 5-person project team to secure and execute a $170K+ CAD (HKD 1M) commercial furniture turnkey project for Samsonite HK Office, collaborating closely with CBRE.
- Provided tailored workspace solutions, guiding clients through layout planning, material specifications, budget alignment, and technical drawing reviews.
Product Manager – Firewall Solutions - ACW Distribution Limited - Hong Kong
(2021-10 - 2022-05)
- Managed the end-to-end product lifecycle for enterprise firewall solutions, focusing on market positioning, solution development, and vendor management.
- Drove a 50% increase in vendor sales volume through data-driven product optimization and targeted sales enablement strategies.
- Formulated comprehensive go-to-market strategies, competitive matrix analyses, and technical marketing campaigns to empower frontend sales teams.
IT Solution Consultant - NRG Limited - Hong Kong
(2020-12 - 2021-10)
- Delivered enterprise IT hardware and Audio-Visual (AV) solutions, achieving 100% of the annual vendor sales target of $350K+ CAD (HKD 2M).
- Cultivated robust corporate client relationships through consultative sales approaches and high-impact technical solution presentations to decision-makers.
- Negotiated and closed high-value IT infrastructure contracts, consistently meeting corporate revenue objectives.
Business Development Manager - Deep Thought Limited - Hong Kong
(2020-10 - 2020-12)
- Expanded the corporate customer base by acquiring 50 new accounts within a fast-paced 6-month period, generating immediate design service revenue.
- Conducted rigorous market research to pinpoint emerging business opportunities and establish strategic corporate partnerships.
Senior Marketing Executive - Venture Studios Limited - Hong Kong
(2019-10 - 2020-10)
- Conceptualized and executed targeted B2B/B2C marketing programs and strategic brand partnerships to accelerate sales pipeline velocity.
- Initiated high-profile corporate events and promotional photography campaigns to maximize client engagement.
Project Supervisor - Beeswork Design & Production Limited - Hong Kong
(2014-10 - 2018-09)
- Managed on-site event execution, sub-contractor/vendor coordination, and client relations for corporate productions.
- Successfully onboarded 50 new accounts, driving over $85K+ CAD (HKD 500K+) in annual sales revenue.
