Facilities Manager-Operations/Sub Tenant Manager – Client – Bell Real Estate - BGIS
(2022-09 - 2025-01)
- Responsible for 5 office buildings-accountable for day-to-day operations
- Responsible for all maintenance issues- Electrical, Plumbing, Janitorial Issues- Ensuring that basic facilities, such as water and heating are well-maintained
- Managing all sub tenants
- Overseeing building projects and renovations
- Supervising teams of staff including cleaning, maintenance, and security
- Dealing with vendors, technicians, Responsible for vendor management, review all workorders in CRM
- Purchase Orders, budgets, KPI's
- Responsible for Health and safety issues related to each building and sub tenants
Property Manager (Contract Position) - Westwood Management
(2020-06 - 2022-08)
- Responsible for resolving tenant complaints and issues
- Inspect vacant units and complete repairs, /renovations
- Maintain building systems by contracting for maintenance services and supervising repairs
- Collection of rents, dealing with the LTB, filing N4, L1, N5
- Responsible for all Leasing
- In charge of all staff, superintendents' schedules, cleaning staff
Property Manager/Guest Service Manager/Operations - Premiere Executive Suites- Furnished Suites-Extended Stays
(2015-06 - 2020-01)
Assistant to the Director of Operations
- Managed 15 residential buildings/35 townhomes and single-family homes with a combined total of 200 suites
- Led a team of 10 employees including housekeeping and maintenance staff
- Responsible for daily scheduling of maintenance staff and housekeeping staff
- Worked closely with owners and third party vendors to ensure timely delivery of services
- Obtained and compared quotes for maintenance and repair work
- Conducted regular property inspections
- Managed and updated databases for the rental properties
- Handled and resolved telephone and email enquires
- Prepared all departure instructions for all in-house guests
- Interface with guests and sales representative to handle both pre-sale and post-sale service functions
- Coordinate suite showing to perspective guests
- Managed leases for owners and new tenants
Project Manager /Property Manager - RPM Peel Contracting
(2010-08 - 2015-06)
- Negotiate and enforce collections to recover funds and expedite the clearance on delinquent account
- Manage accounts payables/receivables, including bank and account reconciliation, invoicing and preparation of bank deposits
- Created a detailed work plan which identifies and sequences the activities needed to successfully complete the project
- Created scope of work guidelines, determined the resources (time, money, equipment) required to complete the project
- Review the project schedule with senior management and all other staff that will be affected by the project activities; revise the schedule as required
- Recruiting sub-contractors, monitoring sub-contractors to ensure guidelines are maintained
- Provide administrative and clerical support including mailing, scanning, faxing and copying to management, maintain electronic and hard copy filing system
- Created budgets
- Answer calls from customers and tenants regarding their inquiries
- Prepare and modify documents including correspondence, reports, drafts, memos and emails
