Sep 2010 - Apr 2023 Profile Corporate Services (Pty) Ltd `
IMPLEMENTATION & CUSTOMER SUPPORT SPECIALIST
- Profile Integrate – customize and implement nettpay, third party, garnishee, creditor and third party recon modules
- Profile eClocker – customize and implement timesheets and time and attendance roster modules via mobile technology
- Profile ePayslip – customize and implement virtual payslips module via mobile technology
- Run training workshops onsite or online. Compile training manuals for different levels of users
- Respond to and resolve client queries efficiently through telephonic and email support
- Assist with money/data reconciliation with an average monthly pay away of +900 million rands.
- Manage and support a country wide database of +200 clients:
- Awarded Best IT and Client Liaison Award since initiation_2020/2021/2022
- Profile awarded Third Place in SA Payroll Association Awards_2020
- Mar 2023 – successfully implemented salary payments for Altron Group worth over 470 million rands.
May 2004 – Aug 2010 Net1 Fihrst Holdigs (Pty) Ltd
GARNISHEE ADMINISTRATOR > SOFTWARE IMPLEMENTATION & SUPPORT CONSULTANT
- Employed as Garnishee administrator from May 2004 to Mar 2005 – duties included telephonic assistance, correspond to client queries via email. Update and manage internal garnishee database.
- Implement and manage the full life cycle of the Fihrst Connect software.
- Manage and successfully support a database of +130 clients.
Sep 2002 – Mar 2004 S. Govender
PERSONAL ASSISTANT TO MR. S. GOVENDER
Mr. Govender owned the following businesses when Peach & Hatton closed:
- Astral Agencies – consulting services
- Foto Flash, Berea Centre – Kodak lab
- Autopage Cellular, Davenport Centre – cellular franchise
- iTalk Cellular, Stanger – cellular franchise
- Insolred Properties and Unitrade 855 (Pty) Ltd – property companies
- Purchased raw materials for a furniture company via Astral Agencies
- Property management - invoicing, arrange repairs and maintenance
- Retail stores management - staff recruitment, salaries, creditors, debtors, stock purchasing, banking and monthly commission reconciliation
- Unipos software implementation
- Assisted Mr. Govender with cricket matters in his capacity as President of the KwaZulu Natal Cricket Union
Apr 2002 - Aug 2002 Peach & Hatton International
PERSONAL ASSISTANT TO MANAGING DIRECTOR (MR. S. GOVENDER)
- Diary management
- Assist with local and international travel arrangements
- Compile reports and presentations
Jun 2001 – Mar 2002 Barking and Dagenham College
ADMINSTRATIVE ASSISTANT > SENIOR PERSONNEL ASSISTANT
- Send +200 recruitment packs weekly
- Process payroll claims for +500 staff
- Arrange interviews and prepare interview paperwork
- Assist with payroll audit checks
- Working time directive management
- Process annual leave and toil
- Process new employee paperwork, incl. police and pre-employment health checks
- Manage +200 casual staff files
- Maintain personnel management system (Paradigm)
May 2000 – May 2001 The Calthorpe Arms
BARTENDER
- Serve alcohol and non-alcohol drinks, serve food, stock replenishment
- Manage and maintain a 30-seater restaurant
- Assist with functions
- Assist with meal preparation
- Pub was awarded CAMRA Pub of the Year Award_2001
Apr 1997 – May 2000 Megacor (Pty) Ltd
PERSONNEL ASSISTANT
- Process weekly wage for +200 staff on Paywise payroll software
- Prepare weekly, monthly and bargaining council reports
- Manage sick leave, create bank files, maintain employee files and records
- Chair disciplinary enquiries
PERSONAL ASSISTANT TO MANAGING DIRECTOR
- Duties were the same as for when I worked at Peach & Hatton. Mr. S. Govender was Managing Director at Megacor (Pty) Ltd
