Swati Kumari

Good at relationship management and have developed credibility and a good reputation with clients and colleagues

Attention to details & Accountability

Result-oriented with strong and effective communications skills

Strategic thinker who follows methodical approach towards problem solving

Strong team player with ability to work under pressure

Display insight and ability in identifying issues and resolving them

Diversified experience of 5.5 years in Client-facing roles in the domains of Banking, Customer service, Catalog Management, Content creation & moderation and Academic writing

Proven work experience in process excellence in managerial roles

Working knowledge of Access Plus, Vision Plus, Spade, Crowd compute, Qualtrix, Cuic, Dotnet, Siebel, Avaya, Pulse, Citrix, Cisco, Plagiarism checker and other process related tools

Proficient in Microsoft excel, Microsoft word, Outlook & Power point presentation

Pursuing IFIC course through CSI

Successfully completed MBA in International Business in 2020