Tamara Hepner-Coates

Looking for full-time employment that will allow me a chance to grow into a role with upward movement. Desire to learn new skills and apply them to my daily work habits.

Customer service representative - Teleperformance/Majorel

(2024-10 - 2025-01)

• Inbound customer service, taking phone calls, sales & retail-based

Customer service representative - 24/7 Intouch (now intouchex)

(2019-01 - 2023-12)

• Inbound customer service, taking phone calls & chat in French and English
• Product ambassador
• Sales and retail inquiries

Residential worker - Epic Opportunities

(2010-01 - 2019-12)

• Organizing finances, hygiene, administering medications, cleaning, meal preparation
• Advocating equal rights and participating in political movements such as the "Free Our People" campaign
• Continuing advocacy for people with developmental and intellectual disabilities
• Supporting individuals in the community and at home in their day-to-day routines and towards their goals

French Immersion diploma - Ecole Silver heights collegiate (2001-01 - 2005-12)