Tamara Hepner-Coates
Customer service representative
Talent
WinnipegMember since June 17, 2026
Microsoft OfficeTeamsZoomAvayaGenesysCommerce Service CloudWPM: 72
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Microsoft OfficeTeamsZoomAvayaGenesys
About
Looking for full-time employment that will allow me a chance to grow into a role with upward movement. Desire to learn new skills and apply them to my daily work habits.
Experience
Customer service representative - Teleperformance/Majorel
(2024-10 - 2025-01)
- Inbound customer service, taking phone calls, sales & retail-based
Customer service representative - 24/7 Intouch (now intouchex)
(2019-01 - 2023-12)
- Inbound customer service, taking phone calls & chat in French and English
- Product ambassador
- Sales and retail inquiries
Residential worker - Epic Opportunities
(2010-01 - 2019-12)
- Organizing finances, hygiene, administering medications, cleaning, meal preparation
- Advocating equal rights and participating in political movements such as the "Free Our People" campaign
- Continuing advocacy for people with developmental and intellectual disabilities
- Supporting individuals in the community and at home in their day-to-day routines and towards their goals
Education
French Immersion diploma - Ecole Silver heights collegiate (2001-01 - 2005-12)
Skills
Customer service representative
