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Tawanne Romeu

Tawanne Romeu

Banking Operations Analyst/ Customer Service

Talent
Montréal, MontréalMember since April 11, 2023
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About

Enthusiastic Bank Analyst with experience serving bank customers through various offerings, helpful when processing transactions and giving support to bank agencies to fund investment accounts. Team player quick to assist tellers, managers, and other staff with various needs to deliver outstanding service. In additional, clear understanding of Investment Funds and training in International Business.

Experience

Banking Operations Analyst 04/2018 to 07/2021

Safra Bank, Sao Paulo, Brazil

  • Experience in Backoffice Funds Investment (Asset).
  • Prepared and submitted regulatory file applications and supporting documentation.
  • Properly processed deposits, withdrawals, and payments for average of 100 customers daily. • Monitored transactions and customer behavior to identify signs of fraud.
  • Worked effectively in fast-paced environments.
  • Calculated fees due, interest and change for customer transactions.

CONTROLLING INTERN 04/2017 to 04/2018 Mercedes-Benz of Brazil, Sao Bernardo do Campo, Brazil

  • Participated in team-building activities to enhance working relationships.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Identified issues, analyzed information, and provided solutions to problems.
  • Researched macroeconomic, industry and company-specific data to inform investment decisions.
  • Analyzed, reported, and identified trends to explain material variances and budgets.

AFFILIATE SALES INTERN 09/2015 to 03/2017 Discovery Channel Inc, Sao Paulo, Brazil

  • Helped with planning and hosting of marketing events.
  • Collaborated with team members to help expand marketing channels.
  • Contributed to mock-ups, email campaigns and social media content.
  • Utilized market trends and target audience statistics to effectively and appropriately market products.
  • Maintained complete database of files, contacts, and project materials.
  • Took detailed notes of progress, processes, and industry details to better understand marketing and company protocols.
  • Excellent communication skills, both verbal and written.

Education

Greystone College, Montreal

College, International Business Management, Expected in 08/2023

UNIBTA, Brazil

MBA, Investment and Blockchain, 02/2023

Mackenzie Presbyterian University, Sao Paulo Bachelor, Business AdministraQon, 02/2015

  • Scholarship; Undergraduate thesis about “Brazilian Compliance” with maximum grade

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