Tawnya Wannet

Experienced and dependable medical administrative professional with a strong background in medical office administration, patient care, scheduling, medical billing, physician support, and electronic medical records. Skilled in managing front-desk operations, coordinating patient care, handling confidential information, and working efficiently in fast-paced healthcare environments.

COVID Screener / Medical Office Assistant Coverage - Vulcan Medical Clinic - Vulcan, AB

(2021-10 - 2023-01)

• Screened hospital visitors and patients following COVID-19 protocols.
• Provided Medical Office Assistant vacation coverage within the clinic.
• Prepared referral letters and notified patients of appointments.
• Scheduled appointments and checked patients in and out.
• Answered multi-line phone system and managed patient inquiries.
• Scanned medical documents into electronic patient charts.
• Assisted physicians by preparing exam rooms and taking patient vitals.

Medical Assistant - Intramed Medical Centre - Calgary, AB

(2010-04 - 2015-09)

• Managed front desk reception and assisted physicians with patient care.
• Scheduled appointments and maintained patient records in EMR systems.
• Collected and processed specimens for laboratory testing.
• Supported implementation of the TELUS EMR system.
• Processed Alberta Health Care billing submissions and patient invoicing.
• Ordered and maintained office and medical supplies.
• Handled clinic opening and closing procedures.

Scale Operator - Ecco Waste Systems - Calgary, AB

(2009-01 - 2010-04)

• Assisted customers at the scale window and processed payments.
• Balanced cash float and prepared daily reports.
• Maintained maintenance logs and office records.
• Provided customer service and handled incoming calls.

Medical Assistant - South Shore Medical Clinic - Brooks, AB

(2006-01 - 2008-10)

• Assisted physicians during office exams and minor procedures.
• Collected and prepared laboratory specimens.
• Prepared referral letters, requisitions, and patient documentation.
• Scheduled specialist appointments and notified patients.
• Processed Alberta Health Care billing and patient invoicing.
• Sterilized medical equipment and maintained clinic cleanliness.

Medical Case Manager - Lakeside Packers / Tyson Foods - Brooks, AB

(2001-10 - 2005-12)

• Managed short-term disability and Workers' Compensation claims.
• Coordinated employee return-to-work processes.
• Maintained confidential medical files and records.
• Prepared written submissions and correspondence for WCB and physicians.
• Assisted employees with claims documentation and procedures.

First Year General Studies - Marine Institute of Fisheries and Technology (1992 - 1993)

High School Diploma - Musgravetown Regional High School