Teta Ornella
Customer Service
Talent
Ottawa, OttawaMember since May 8, 2023
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About
Being an extrovert enabled me to connect with people in a way that I can be helpful and understand their needs. With a three year plus experience in the service industry, I am more eager to learn even more.
Experience
AVIA ALBERT THOMAS (LYON FRANCE) 2019-2020 AUGUST
MANAGER OF THE GAS STATION- Managing a team of 4 people
- Handling customers' complaints and ensuring their satisfaction.
- Overseeing all the financial movements within the institution
- In charge of all the marketing materials of the station(point of sale)
2021(JANUARY)-2022(JUNE)
RECEPTIONIST
- Receiving and attending customers
- Recording reservations/bookings
- Answering calls
2022(DECEMBER)-2023(APRIL)
RECEPTIONIST
- Answering calls and responding to emails
- Helping customers in booking rooms/making reservations
- Making sure that the reception area was always clean.
Education
Bachelors degree in business with concentration in logistics.
