Thanh Cuong Tran
IT Support
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About
As a recent Information Technology Systems graduate with a solid understanding of IT concepts and current technology trends, I am enthusiastic about commencing my career in an entry-level IT support role. I am particularly interested in opportunities within companies that specialize in IT support services. I possess a combination of technical expertise, excellent communication skills, and a customer-centric approach.
My previous experience in sales has also sharpened my abilities in recognizing market prospects and cultivating enduring client partnerships. At this juncture, I am actively seeking a position where I can apply my technical knowledge to enhance system performance and deliver superior value to clients in a dynamic corporate setting
Experience
Bow Valley College 2022 -2023
Peer Technology Assistant
− Supported students in troubleshooting and problem-solving related to computers and mobile devices.
− Collaborated with faculty to enhance students' fundamental computer skills in labs.
− Maintained detailed records of student interactions for ongoing needs assessment and funding applications.
Bow Valley College 2020 -2021
Peer Tutor
− Guided and supported students in solving math problems.
− Collaborated with faculty to simplify explanations and aid student understanding.
Education
Information Technology Systems Diploma
Bow Valley College (2021-23)
20 Courses completed.
High School Upgrading
Bow Valley College (2020-21)
Canadian Language Benchmarks – Level 6
Bow Valley College (2019)
Computer Science Certificate (International Certification)
Bach Khoa University (2002)
Ho Chi Minh, Vietnam
