Thomas West

Sale Associate, Customer Service,

Talent

Toronto, OntarioMember since April 1, 2023

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About

PetSmart Sudbury, ON

Sales Associate 07/2017-09/2020

Cleaning

Maintained a clean and organised environment with a focus on health and safety procedures.

Team-member

Worked efficiently with other team members to ensure timely completion of tasks.

Amelioration

Demonstrated quick thinking and problem-solving skills in challenging situations. Namely, in times of speediness.

Stocking

Organised and stocked heavy equipment/cargo in a timely and efficient manner.

Toys R Us Sudbury, ON

Sales Associate 10/2020-06/2022

Cleaning duties

Cleaned and maintained the store and storage rooms to ensure a safe and welcoming environment.

Customer Service

Hosted in-store events to create a positive and inclusive experience for families

Produced Innovative Solutions

In times of computer error, weather messes, and busy work weeks, I provided ways to solve these situations, continue working and proceed quickly.

Swift and Effective Time Management

Thrived in a fast paced environment and proved myself to be capable within the holidays of work.

SKILLS

Bilingual in French and English.
Excellent oral communication.
Ability to work well in a team.
Capable of heavy lifting.
Possesses quick thinking and innovative problem-solving skills.
Ability to work weekdays and weekends.

Experience

I've been working under businesses since I've been in secondary school, and I only have positive experiences to share. I am someone who genuinely loves to work in a team and ameliorate. I've faced some great challenges in the past--Severe weather issues--going so far as effecting the electricity, and managing to keep customers happy and satisfied. I've often been asked to help diffuse situations with unhappy customers, as well as helping organise and store heavy equipment in the store.