Steven Carl Ortal
Customer service, Sales Associate
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About
With a Bachelor of Science in Industrial Engineering and a Business Diploma, I am committed to bringing my skills, education, and unwavering commitment to excellence to a forward-thinking organization like yours.
My educational background from Manuel S. Enverga University Foundation and Centennial College has equipped me with a robust foundation in industrial engineering principles and business acumen. During my academic tenure, I developed strong analytical and problem-solving skills, which I further honed through practical experiences in various professional settings.
At Ramen Isshin Restaurant, I delivered exceptional customer service by promptly addressing customer needs and ensuring accurate order fulfillment. My ability to maintain a clean and safe environment through stringent adherence to safety and sanitation protocols further showcases my attention to detail and organizational skills.
As a Batching Plant Operator at JELCON - Construction and Trading Corporation, I was responsible for managing material handling operations and ensuring strict adherence to technical specifications. This role significantly enhanced my ability to efficiently manage multiple tasks while upholding high work standards. My adaptability and quick learning were instrumental in contributing to the training initiatives aimed at operational efficiency.
Volunteering at Youth Day Toronto as part of the “Be Kind to Our Planet” initiative allowed me to develop my communication and teamwork skills. I worked collaboratively to raise environmental awareness, demonstrating my commitment to making a positive impact beyond my immediate professional responsibilities.
Experience
Restaurant Server
Ramen Isshin Restaurant
Vaughan, Concord, ON, Canada
June 2023 – September 2023
- Delivered exceptional customer service by addressing customer needs and concerns.
- Ensured prompt and accurate order fulfillment.
- Maintained cleanliness and adhered to safety and sanitation protocols.
JELCON - Construction and Trading Corporation
Bypass Road, Brgy. Talipan, Pagbilao, Quezon Province, Philippines
October 2022 – January 2023
- Managed material handling and quality control in batching operations.
- Ensured accurate adherence to technical plans and specifications.
- Maintained safety and hygiene standards, ensuring a clean work environment.
- Participated in training to enhance operational efficiency.
Education
Diploma in Business
Centennial College, Progress Campus
Scarborough, Ontario, Canada
May 2023 – August 2024
Bachelor of Science in Industrial Engineering
Manuel S. Enverga University Foundation
Lucena City, Philippines
June 2018 – April 2022
