Tina Saeedi

Medical office assistant

Talent

Calgary, AlbertaMember since April 17, 2023

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About

Medical Office Assistant Diploma (MOA) with 2+ years’ related experience, Patient-

focused, detail-oriented, Personable and courteous in all interactions with patients and team members and skilled at anticipating physician and practice needs.

Experience

Managed more than 90 patients daily for 5 offices and 7 doctors with minimum mistake in North land medical Clinic .

 Received above 95% average customer satisfaction, 5 star rating and winning “Employee of the Month” in Sunglass Hut Jan2020

NORTHLAN MEDICAL CLINIC/ CALGARY / CANADA

Aug2020-Sep2022

 Greeting patients, scheduling appointments and keeping front office working at top productivity

 Responding to incoming calls and providing information and assistance to caller

 Meticulously assessing insurance policy to provide timely and accurate quotes to patients coverage

 Providing friendly and accurate customer service to patients as well as prospective patients by considering their comfort and preference while in waiting room

 File and scan medical information into patient charts

 Performing a variety of administrative/clerical duties, recertifying, procedures, collecting data to forward to the nurse for triage as directed

 Managing daily office operations and maintenance of equipment, maintaining accurate records for all business supplies

 Consistently and accurately verifying patients benefits to healthcare provider

OCT 2018 - Dec2022

CUSTOMER SERVICES-SALE ASSOCIATE

SUNGLASS HUT/ CALGARY / CANADA

 Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service

 Operating cash registers, managing financial transactions, and balancing drawers

 Achieving established goals

 Directing customers to merchandise within the store

 Increasing in store sales