Store Manager/Area Manager - QE Home/Quilts Etc - Brantford, ON
(2016-03)
- Manage multiple successful bedding stores
- Exceptional Customer service and sales
- Understanding and driving KPI's
- Managing/Motivating staff of 8+
- Inventory management in 2 locations (Ordering, loss prevention)
- Troubleshooting
- Computer POS
- E-Commerce(packaging, adjustment of inventory, shipping)
- Merchandising
- Scheduling
- Covid protocol
- Friedman Gold Star Training
- MS Office
Receptionist/Assistant - Clinic - Brantford, ON
(2022-09 - 2023-06)
- Daily scheduling, pos sales, data entry, MS office(Power Point, Excel, Outlook, Word) setting up customer profiles, cleaning and sanitizing, merchandizing, inventory control and closing procedures
- Bookkeeping and getting payroll ready for accountant
Retail Sales Associate - Quilts Etc - Brantford, ON
(2015-07 - 2016-03)
- Customer service, sales, opening and closing. Part-time.
Owner/General Manager - Tracy's Home Daycare - Brantford, ON
(2008-01 - 2015-06)
Running a home daycare with 5 children
- Moulding the minds of children under 4.
Sales Associate/Key Holder - Rooms 4 U - Brantford, ON
(2009-08 - 2013-12)
- Customer service, sales of furniture, quoting costs and juggling numbers based on quotas to meet, opening and closing, computer inputting, customer complaints and interior decorating
Sales Associate/Key Holder - Rooms 4 U - Brantford, ON
(2009-08 - 2013-12)
Growth of company through sales and customer service
- Computer knowledge, knowledge of furniture building techniques and quality of items. Patience and compassion with irate customers.
Owner/Operator - Herbal One Weight Management - Brantford, ON
(2003-06 - 2008-10)
- Sales of weight loss programs, weighing clients, teaching nutrition guidelines to clients, support and encouragement, purchasing, inventory, opening and closing, accounts payable and receivable, over see business operations, MS Office, government remittances
Owner/Operator - Herbal One Weight Management - Brantford, ON
(2003-06 - 2008-10)
Helping clients achieve health goals, growing the business to meet centre growth expectations.
- Computer, independance, leadership, nutrition skills
Telemarketer - MCI WorldCom - Brantford, ON
(1999-09 - 2000-11)
- Confirmation calls for chosen services by customers.
- Call center environment
