Urvashi Gorasia

Resourceful Technical Service Representative who consistently meets and exceeds productivity goals.

Professional in customer service with three years of successfully supporting customers in a Work-from-Home environment, while exceeding customer satisfaction goals. Strong problem-solver with the capacity to multitask and address various customer needs.

I graduated from Loyalist College of Engineering with a two -year diploma in computer technology. I have completed Comp TIA+ certificate from Loyalist college. In addition, I have also pursued a certification as an IT technology support at Centennial College and undergone additional training to ensure that I remain up to date with the latest services.

Additionally, am also perusing online certification of Microsoft office Azure currently.