Transport Manager - US DIVISION - LOBLAWS CANADA - Calgary, Canada
(2025-03)
Results-driven Supply Chain and Transportation leader with extensive experience managing multi-region fleets and high-volume logistics operations. Proven track record in optimizing fleet utilization, ensuring on-time delivery, and maintaining regulatory compliance. Adept at leading cross-functional teams, driving operational efficiency, and executing strategic supply chain initiatives.
- Oversaw end-to-end transportation operations for a 70+ driver fleet, achieving 90% on-time delivery while driving operational excellence across multi-region lanes (Montana, Regina, British Columbia).
- Optimized fleet utilization to 80% through strategic load planning, capacity management, and cross-border coordination, reducing operational costs and enhancing service reliability.
- Led interim operations for a 6-region network, executed seamless processes, and adhered to KPIs during peer manager's absence.
- Managed workforce, safety, and compliance programs to strengthen HOS adherence and reduce incidents, fostering a high-performance culture.
- Collaborated with executive leadership and cross-functional teams to implement supply chain improvements, enhance distribution efficiency, and drive cost savings across the transportation network.
Sr. Transport Coordinator - US DIVISION - LOBLAWS CANADA - Calgary, Canada
(2023-01 - 2025-02)
Senior-level role that involves overseeing and coordinating transportation activities within a company's US division. The position typically focuses on ensuring efficient, cost-effective, and timely transportation of goods across various regions within the United States.
- Transportation Planning and Coordination: Develop and implement transportation strategies that align with company goals. Coordinate day-to-day transportation operations, ensuring timely deliveries and efficient routing. Optimize freight costs by selecting appropriate carriers and transportation modes.
- Coordinated with logistics teams including warehousing, inventory, and distribution to ensure seamless operations and efficient supply chain management.
- Managed vendor and carrier relationships to maintain high service levels. Negotiated transportation rates and contracts, monitored performance, and resolved issues with carriers and third parties.
- Analyzed transportation data to assess performance and identify improvement areas. Prepared reports on transportation metrics, costs, and delivery performance for senior management, utilizing logistics software to track shipments.
- Compliance and Safety: Ensure all transportation operations comply with local, state, and federal regulations. Maintain safety standards for transportation, including compliance with DOT (Department of Transportation) regulations.
DEPARTMENT MANAGER - WALMART CANADA - Calgary, Canada
(2021-03 - 2022-06)
- Process Optimizations: Focused on maximizing productivity by adjusting associate activity and resources based on daily workflow changes. Conduct research, compile data and prepare papers for consideration and presentation to executives, and committees. Developed operational processes in inbound and outbound areas to allow the flow of goods to run 5-8% more efficiently. Introduced a quality assurance and productivity improvement program, which reduced the error rate by over 12%.
- Oversaw daily operations, managing picking, pricing, and merchandising tasks to ensure prompt execution. Collaborated with supervisors, team members, and departments to meet client SLA and Key Performance Indicators (KPIs). Managed daily labor hours through strategic planning and execution, streamlining transportation of bulky goods by implementing changes in shipping and receiving.
- Provided leadership as Operations Coordinator, managing daily operations, directing employees, and evaluating performance against operational goals. Analyzed incoming memos and reports to determine significance and plan effective distribution.
- Developed and implemented safety training programs, presenting monthly reviews to ensure compliance with OSHA regulations and fostering a safe workplace.
Fresh Associate - WALMART CANADA - Calgary, Canada
(2019-03 - 2021-03)
- Detailed and Organized Team Player: Assist an average of 70 customers per day in finding or selecting items and providing recommendations. Stock, replenish, and organize inventory with accuracy and efficiency, completing tasks 10% faster than an average associate. Assisted team members in handling cash registers, organizing inventory room, labeling products, unloading merchandise, and cleaning up.
- Assisted customers with day-to-day issues, ensuring adherence to company policies for exchanges and returns while maintaining high standards of customer service. Balanced cash report at shift's end.
- Resolved customer issues and escalated unresolved cases to appropriate team for further handling.
Logistics Supply Chain Analyst - OVERSEAS EXPORT LOGISTICS AND CARGO SERVICES - Anand, India
(2016-08 - 2018-06)
- Supply Chain Improvements by Thinking Forward: Reduced raw material costs by 8% by implementing strategic sourcing and blanket purchase orders. Increased throughput by 3000 bags of fertilizer and 70 cases of pesticides weekly by decreasing wait times and material waste. Overcame order delivery issues due to inclement weather conditions by leveraging relationships with local retailers.
- Oversaw materials and network planning, storage, distribution, and logistics. Led manufacturing operations and performed demand forecasting at product SKU level to meet customer needs on time. Implemented real-time data updates in MS Excel for enhanced visibility.
- Rectified recurring product quality and delivery issues by reducing vendor base; prevented delays and variance in quality by placing orders in advance. Lowered shipping costs through full truckload (FTL) implementation. Improved supplier relationships and increased production efficiency by overhauling production layout and optimizing machine placement with Lean principles.
