Vetthya Jeya

Hello, my name is Vetthya Jeyakumar and I am looking forward to a new opportunity with a great company. I am willing to share my experience and knowledge to advance the company and team.

• Overlook Patients’ Case and make an approach and decision
• Follow Case Management Guidelines based on Company Policy and Laws
• Communicate with Parties and gather information for decision making
• Ensure information is correct from parties for reimbursment of benefits
• Communicate via email, letter or verbally or 3 way calls with parties if necessary
• Adjusting Benefits if required
• Follow up on status on status and overlook on process; inform parties
• Collect and complete forms if required
• Arranging delivery on medication for parties 
• Connecting with EHC companies regarding their benefit coverage if necessary
• Collecting information to progress the case; leading to decision making
• Updated SalesForce on progress and follow up tasks

• University of Toronto Toronto, Ontario 2012-2016