Giovanna Markman

Medical Office Assistant with nearly three years of experience across orthopedic, surgical, and primary care settings. Skilled in patient registration, scheduling, medical records management, telephone triage, and electronic medical record systems. Strong communicator with proficiency in health sciences, anatomy, and medical terminology. Seeking to contribute to a team-based, patient-centred primary care environment.

Medical Office Assistant at Dr. Patrick Chin's Orthopedic Surgery Practice

• Checked in approximately 20 patients per day
• Coordinated referrals and appointments with hospitals and imaging facilities
• Managed high-volume phone and email inquiries
• Transcribed medical-legal documentation with accuracy and attention to detail

Medical Office Assistant at Cambie Surgery Centre

Worked on-call across multiple surgical specialties, quickly adapting to different workflows while managing patient data in electronic filing systems and facilitating communication between physicians, nurses, and administrative staff.

Research Assistant at SIMPL Lab

• Coordinated MRI scans
• Administered cognitive assessments
• Maintained research data records

Bachelor in Kinesiology – University of British Columbia