Victor Palacios

Product designer with experience in multiple industries: Construction, Cellular Networks, WiFi, Logistics, Healthcare and Finance.

Focused on solving the right problems through design thinking.

Loves entrepreneurship, startups and hackathons.

Techniques and technologies

• User and task analysis (Contextual Inquiry, User Journeys, Personas, Interviews, Surveys).
• Design and Test (Usability Testing, Card Sorting, A/B testing, Brainstorming and Collaborative Design).
• Wireframes and prototypes (Figma, Axure, Visio, Illustrator, Balsamiq and Omnigraffle).
• Responsive Design and Design Systems.

Soft skills

• Team leadership by creating empathy for the customer via user journeys, personas, story telling, involving teammates in user research activities, and creating social activities to increase team cohesion.
• Coaching and mentoring colleagues on Product Design, leadership and career progress.

Other skills

• iBwave Level 3 Certification.
• Intermediate level knowledge of wireless technologies: WiFi, LTE, 5G and Bluetooth.
• Intermediate level knowledge of designing digital and analog electronics.

Product designer since the year 2000 with experience in multiple industries such as Construction, Cellular Networks, WiFi, Logistics, Healthcare and Finance.

• iBwave Solutions, Senior User Experience Designer, 2015-2024
• Axion AI, Cofounder, 2019-2022
• Triple Dragon Communications, Cofounder, 2008-2016
• FedEx Express, Senior User Experience Designer, 2014-2015
• Myriad Group, Senior User Experience Designer, 2012-2013
• General Dynamics Canada, GUI Human Factors Engineering Specialist, 2011-2012
• Nokia, Senior Interaction Designer, 2009-2011
• Human Centric Technologies, Senior User Interface Designer, 2005-2008
• Nokia, Senior Human Factors Engineer, 1999-2005
• Ericsson Software, Senior Internet Analyst, 1999
• Coast Capital Savings, QA Analyst, 1998-1999
• Banamex, Software Development Manager, 1995-1997
• Banamex, Senior Software Engineer, 1993-1995
• Banamex, Software Engineer, 1991-1993

Bachelor's degree in electronics engineering and computer science. Universidad Autonoma Metropolitana. Mexico city. 1993.