Waquar Ahmed

Operations Manager with 10+ years' experience coordinating warehouse operations, inventory control, and cross-functional teams. Proven record of reducing operational costs through efficient budget management and process improvement. Additional background in IT hardware/software support, including computer, network, and CCTV systems.

Seeking an operations or warehouse management role in New Zealand where organisational skill and hands-on leadership can drive efficient, safe, and cost-effective operations.

Operations Manager at Steel & Metals (2019-07 – Present)

• Lead process improvement initiatives across warehouse operations, improving overall efficiency.
• Manage resource allocation and budgets, driving significant cost savings through efficient planning.
• Lead and develop a team, overseeing daily performance and training.
• Maintain quality control and compliance standards across all operational processes.
• Coordinate supply chain and inventory management for large-scale warehouse operations.
• Identify and resolve operational risks and problems before they impact output.
• Prepare operational reports and analyse data to support management decisions.
• Oversee transportation logistics, security, and workplace safety.

Branch Supervisor at Me N Moms Pvt Ltd (2017-04 – 2019-06)

• Managed day-to-day branch operations and led a team to meet performance targets.
• Built and maintained customer relationships, improving service quality and retention.
• Prepared financial reports and analysed sales/operational data for management.
• Delivered staff training and development programmes.
• Coordinated logistics support and ensured workplace security and safety standards.

Server Administrator at Me N Moms Pvt Ltd (2015-09 – 2017-03)

• Maintained and supported company servers, resolving technical issues to minimise downtime.
• Administered and managed the company CRM software (Logic Apparel).
• Handled data entry, uploads, and reporting for business operations.
• Supported security protocols and safe system operation.

Computer Technician at Xpert Techno Solution (2013-05 – 2015-08)

• Installed, configured, and provided AMC support for desktop, laptop, and CCTV systems.
• Configured and managed network infrastructure for client sites.
• Provided end-user support and training on hardware and software systems.
• Monitored systems and documented support activity and incident reports.

Higher Secondary in Natural Sciences, Mathematics & Statistics – West Bengal Council of Higher Secondary Education (2008 – 2011)

Secondary Education – West Bengal Board of Secondary Education (1997 – 2008)