William Nguyen
Administrative Assistant
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About
BBA graduate with 3+ years of experience in administration, customer service, and office support. Experienced in document management, data entry, appointment scheduling, client service, and day-to-day administrative operations. Strong organizational, communication, and problem-solving skills with experience supporting clients in both retail and professional office environments. Seeking opportunities in Administration, Client Service, or Office Support in Calgary.
Experience
Administrative Assistant - VNJ Service Inc. - Calgary, AB
(2026-02)
- Organized and maintained client documents, tax records, and administrative files to support daily office operations
- Entered and updated client information accurately in internal systems and spreadsheets
- Scheduled and coordinated client appointments, ensuring accurate timing and follow-up
- Assisted with document preparation and filing for accounting and tax preparation services
- Responded to client inquiries and provided general administrative support to accounting and tax staff
Administrator - Lucky Supermarket - Calgary, AB
(2024-09 - 2025-09)
- Supported daily administrative and office operations, including scheduling, documentation, and internal coordination
- Maintained accurate records, reports, and files while ensuring confidentiality and attention to detail
- Helped improve workflow efficiency by organizing documents and streamlining routine administrative tasks
Customer Service Associate - Lucky Supermarket - Calgary, AB
(2023-03 - 2026-01)
- Delivered high-quality customer service in a high volume of customers daily
- Handled transactions, cash reconciliation, and POS operations accurately and efficiently
- Addressed customer inquiries and resolved issues professionally to ensure positive client experiences
- Assisted with inventory restocking, merchandising, and maintaining store organization
- Supported team members during peak hours to maintain efficient store operations
Education
Bachelor of Business Administration - Management - Southern Alberta Institute of Technology (SAIT) (2026-02)
Business Administration Diploma - Southern Alberta Institute of Technology (SAIT) (2023-11)
