Naima Ndofusso

Business Management graduate with 1 year of experience in the pharmaceutical industry, seeking to build a career as a Business Analyst. Strong foundation in data analytics developed through academic projects, including dashboard development, KPI tracking, and data analysis, combined with hands-on experience supporting financial workflows, UAT, and project tracking. Proven ability to collaborate with cross-functional teams and communicate effectively with stakeholders to support operational processes.

Recognised for analytical thinking, attention to detail, and a strong focus on data accuracy, process improvement, and operational efficiency.

Bank Connectivity and Treasury Systems Apprentice at Sanofi (2024-09 – 2025-09)

Apprentice supporting financial workflows, system validation, and project tracking for banking connectivity initiatives

• Monitored financial workflows and ensured data accuracy in payment processes, supporting compliance and internal controls.
• Performed data analysis, system validation, and User Acceptance Testing (UAT) to ensure reliability of financial operations.
• Supported project planning, project tracking, and reporting for banking connectivity (SWIFT) initiatives.
• Contributed to audit documentation and governance reporting, ensuring alignment with compliance requirements.
• Acted as a liaison between business and technical teams, supporting stakeholder management and communication.
• Tracked action items and supported process reviews to improve operational efficiency.

Customer Support Agent at Allianz Partners (2024-07 – 2024-08)

Managed operational workflows and customer requests with focus on stakeholder coordination and data accuracy

• Managed operational workflows and customer requests, ensuring alignment with internal procedures and service standards.
• Coordinated with external stakeholders, supporting stakeholder management, communication, and documentation follow-up.
• Maintained data accuracy and reporting consistency, supporting operational tracking and compliance processes.
• Analysed complex situations to identify needs and propose data-driven solutions aligned with service agreements.
• Ensured service delivery quality through proactive follow-up and clear stakeholder communication.

Operations Intern at DentalMonitoring (2023-05 – 2023-08)

Supported process tracking, workflow coordination, and operational improvement initiatives

• Supported process tracking and workflow coordination, ensuring visibility of operations.
• Coordinated with stakeholders, facilitating communication and documentation aligned with internal procedures.
• Performed data verification and quality control checks to ensure accuracy.
• Identified operational inefficiencies and supported process improvement and continuous improvement initiatives.
• Maintained structured records to support process monitoring and reporting.

Bachelor of Business Management in Finance, Accounting and Management Control – EDC Paris Business School (2022-09 – 2025-10)